Christy Farren

Experience

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  Playdium Entertainment

  Jan 1996 - Aug 1999

  Client Service Co-Ordinator

  Scheduling of Events and Services: Corporate Buy-outs, Education events and Birthday Parties. Co-ordinating with Operations and Food & Beverage Departments to ensure smooth events and satisfied Customers.

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  Ingram Micro

  Nov 1999 - Apr 2022

  • Oversaw logistics operations and distribution strategies for a $10M+ client portfolio, optimizing shipping and warehouse efficiencies.• Led change management initiatives, successfully transitioning 20+ clients to new 3PL fulfillment solutions, improving service delivery by 30%.• Designed and implemented forecasting models, reducing stockouts by 25% and improving demand planning accuracy.• Improved reverse logistics efficiency, cutting return processing time by 35% through automated tracking systems.• Negotiated supplier contracts, resulting in 10% cost savings on transportation and warehousing expenses. Show less

  • Client Program Manager - Commerce & Lifecycle Services

    Jun 2014 - Apr 2022

  • Client Program Representative - Mobility

    Jun 2010 - Jun 2014

  • Client Program Representative - Xtreme

    Apr 2003 - Jun 2010

  • Customer Service Representative

    Nov 1999 - Apr 2003
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  CEVA Logistics

  Apr 2022 - Jan 2024

  Sr. Professional, Program Management

  • Transformed $10M+ 3PL programs by optimizing workflows, surpassing SLA targets, and increasing supply chain efficiency• Spearheaded strategic cost-reduction initiatives, driving a 12% decrease in operational expenses through optimized vendor negotiations and efficiency improvements.• Analyzed KPI dashboards to pinpoint performance gaps, leading to 18% higher order accuracy through process automation.• Led cross-functional teams (logistics, finance, operations, and IT) to streamline workflows, reducing delivery cycle times by 2 days on average.• Conducted quarterly business reviews (QBRs) with clients, providing data-driven insights and strategic roadmaps to enhance supply chain visibility. Show less