Schavanni Oliver

Experience

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  Deloitte

  Sept 2007 - Jun 2009

  Student Intern

  o Fulfilled tasks set out by supervisors from several departmentso Overshadowed accounting professionals as they managed accounts utilizing set standard procedures while negotiating competitive financing optionso Organized a business group that complied with companies rules and guidelineso Overshadowed professionals as they performed analytical and evaluation tasks

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  Commonwealth Bank

  May 2009 - Jul 2009

  Bank Teller

  o Provided exceptional customer service/face to face interactionso Reconciled cash drawer and maintained account of processed checks, deposits, withdrawals, and paymentso Balanced currency, coin, and checks in cash draws at the end of each shifto Identified and exceeded sale referral opportunities as set by managemento Completed transactions according to established guidelineso Maintained balanced records and knowledge of the banks procedures and policieso Received checks and cash deposit, and check accuracy of deposit slipso Entered customers transactions into the computer system in order to record transactions and issue computer-generated receiptso Calculated currency, coins, and checks received, by hand or using currency- counting machineo Data entry in the loans department o Resolved problems or discrepancies concerning customers' accountso Explained and promoted different services and promotions to customerso Computed financial fees, interest and service charges Show less

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  Foreign & Legal Affairs

  Aug 2009 - Oct 2010

  Foreign Service Associate

  o Interviewed applicants utilizing standard procedures in compliance with the governmento Interviewed and researched individuals backgrounds through in-person meetingo Finger printed and processed information with the necessary legal documentso Created and maintained database information of all legal documented applicantso Ensured that all information, practices, and documents are in compliance with the governmento Assisted government officials and dignitary documentso Performed secretarial duties such as; filing/ safeguarding documents, greeting visitors and answering customers quarrieso Distributed official & national identity documents Show less

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  DeVry University

  Dec 2011 - Dec 2012

  Marketing Event Coordinator

  o Performed daily office responsibilities by creating and maintaining database information of all studentso Prepared and facilitated all on-campus and off-campus eventso Participated, supported and developed relationships with different organizations, co-workers, future students, and managemento Communicated and assisted international and military studentso Worked and assisted Military professional with military documents and awardso Assisted students with university identification, parking decals & event promotionso Provided exceptional customer service/face to face interactionso Planned and executed all marketing and promotional materials for the university that included: flyers, posters, and organizations advertisementso Managed the multimedia through newsletters, e-mails, flyers, and presentations to promote and publicize executed eventso Identified event opportunities, generate interests and forward to Manager Show less

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  The Mortgage Firm, Inc.

  Mar 2015 - Jan 2017

  Marketing And Public Relations Intern

  o Developed and implemented an encompassing advertising plan for activities and office initiatives; including flyers, social media accounts, web site designs, and other promotional itemso Managed, maintained and updated social media accounts utilizing organizations set standardso Maintained and updated company websiteo Created and implemented marketing and advertising strategies using exceptional writing and editing skills

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  AT&T

  Feb 2016 - Jun 2016

  Customer Service Representative

  o Answered customer/clients requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areaso Utilized operational systems to process the set up of AT&T products and serviceso Listened attentively to customer/clients needs and concerns, while demonstrating empathy and maximizing opportunity to build rapport with the customero Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product informationo Prepared a complete and accurate work including appropriately notating accounts as requiredo Advertised products to customers and accurately explained details and care of merchandise Show less

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  University of South Florida

  Oct 2017 - now

  o Create and execute public relations strategies designed to generate expanded media coverage and funding opportunitieso Lead creatives across all channels: advertising, collateral, multimedia, press conferences and publicity eventso Drive brand awareness and visibility through media interviews, print and digital contento Conduct consumer research and competitive analysis to identify opportunities for advancemento Transition website to a moderate look under a CMS system, improving companies metricso Monitor, evaluate, and report on similar industry activities; make recommendations based on findings/opportunities discoveredo Prioritize and manage multiple projects within design specifications and budget restrictionso Track the performance of marketing strategies implemented and generate modifications Show less o Worked collaboratively with different teams to create an effective marketing campaigno Developed compromising communication and marketing plan objectives for assigned projects in support of company brand awareness and lead generationo Developed, edited, and disseminated materials to publicize and promote the efforts and successes of the departments and provided program initiativeso Build, published and maintained various webpages, web content, and mail out campaigns to promote the efforts of the departmento Created long and short term content for such mediums as emails, infographics, landing pages, webinars, PowerPoints, social media and more Show less o Identified and developed potential technology marketing materials for companyo Designed materials that promote P&L serviceso Wrote copy for press releases and news itemso Created and produced different marketing research and market analysis needed to contribute to the operation of incubator companieso Developed and submitted materials for start-up companies and university technologies to various awards, competitions, funding opportunities and conferenceso Developed media packages for various tradeshowso Coordinated and collaborated different meetings and research projects with teamo Created marketing materials that included press releases, magazine articles, web articles, calendars, brochures, flyers, signage, photography, video productions, social media posts, newsletters and additional communication tools, as necessary Show less

  • Publications Designer

    Aug 2020 - now

  • Communications and Marketing Specialist

    Oct 2019 - Aug 2020

  • Communications and Marketing Intern

    Oct 2017 - Oct 2019