
Hei Yuen
Research Assistant

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About me
Data Analytics | Data Visualization | Business Intelligence | Business Analysis
Education

KTH Royal Institute of Technology
2014 - 2015Bachelor of Engineering (BEng) Chemical and Biomolecular Engineering
Caltech
2023 - 2023Post Graduate Program Data Science
The Hong Kong University of Science and Technology
2012 - 2017BEng & BBA in Dual Degree Program in Technology & Management Chemical and Biomolecular Engineering & General Business Management First Class Honor
Experience

The Intern Group
Jun 2015 - Aug 2015Research Assistant• Collected business requirement and researched for various satisfied products with specification and comparison to assist management decision making process• Successfully proposed suitable equipment investment plans with colleagues to produce nanoparticles for pharmaceutical usage

Hilti Group
Jul 2017 - Dec 2022• Identified market and territory challenges and proposed various strategies to support and motivate sales, achieving 100% team engagement and record high revenue (50% growth)• Analysed sales territory performance by creating various Power BI and Excel dashboards to design and drive business initiatives based on the characteristics of various sector’s customers• Delivered enhanced customer experience and business values of company solutions through understanding customer needs and collaboration with global and regional team• Relaunched and supported migration of cloud-based asset management software with extensive customer integration activities and internal communications and training Show less • Collected and evaluated territory characteristics data qualitatively and quantitively in collaboration with local teams to optimize territory design and define actions plans for sales• Analysed territories status with Tableau for Asia markets and led the territory management alignment with sales leaders to capture segmentation needs and identify business opportunities• Established automated data refresh and database management process containing millions records with Excel VBA which saved more than 2 days of working time per month• Identified challenges in previous sales history data realignment tool and drove enhancement which executed successfully for 4 markets consisting of more than a million records Show less 2nd Year – Marketing Executive• Launched the project sales tracking process which achieved 60% project mapping rate with 8,000 identified projects• Led the development of a new mobile apps for better construction project management• Designed roadmap, action plans and conducted sales analysis for the launch of an online ordering platform function for enhanced customer buying experience1st Year – Account Manager• Achieved 111% sales target as of June 2018 with 140% achievement for the highest month• Increased online platform sales ratio of the assigned customers from 24% to 41% Show less
Product Manager
Feb 2021 - Dec 2022Regional Territory Alignment Specialist
May 2019 - Jan 2021Management Associate
Jul 2017 - May 2019

ExxonMobil
Jan 2023 - Jul 2023Program Manager• Conducted economic analysis on more than 40 gas stations in Hong Kong with optimization proposal presented based on market competitiveness and staffing requirement of operators• Initiated collaboration with partners in various industries (e.g. property, gaming, consumer brands, etc.) to create synergy and further promote company’s brand and product solutions• Developed and launched database with Power BI dashboard to strengthen data-driven discussion regarding business requirements and support retail team to design sales tactics Show less

Kepro Solutions Limited
Jul 2023 - nowData Pre-Sales Manager• Led the architecture design of data solutions to ensure optimal performance on the data solutions as well as deliver accurate and meaningful business insights via data analytics• Designed, developed and presented proof-of-concepts and demonstrations of various data solutions in server and cloud environment to customers from various industries• Successfully designed and scoped data solutions to address customer requirements from various industries as a partner with tools including Tableau, Alteryx, Blue Prism, etc.• Actively promoted adoption and lead generation of various data solutions by regularly organizing tailored trainings and use cases sharing to hundreds of satisfied customers Show less
Licenses & Certifications
- View certificate

Blue Prism Certified Developer
SS&C Blue PrismMar 2024 - View certificate

Alteryx Designer Core Certification
AlteryxSept 2023 - View certificate

R for Data Science
IBMJul 2023 
Dremio Basic Proficiency Exam
DremioAug 2023
Oracle Certified Foundations Associate
OracleJan 2024- View certificate

Deep Learning with TensorFlow
IBMJul 2023 - View certificate

Google Data Analytics
GoogleApr 2023 - View certificate

Python for Data Science
IBMMay 2023 - View certificate

Tableau Certified Consultant
TableauFeb 2024 - View certificate
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Certified ScrumMaster (CSM)
Global Association for Quality Management (GAQM)Jun 2022
Languages
- enEnglish
- caCantonese
- maMandarin
- spSpanish
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