Goodman Ngubane

Processing Clerk, Enquiries Clerk, Teller

2000 followers

Richards Bay, KwaZulu-Natal, South Africa

Connect with Goodman Ngubane to Send Message

Connect

Connect with Goodman Ngubane to Send Message

Connect

Timeline
About me
Manager at Own Farm - Smiley Chicken Farm, a division of Khaxa Risk Management (Pty) Ltd
Education
- Graduate Institute of Management and Technology (GIMT)
  2002 - 2004
  Business Management Business Administration, Management and Operations
  I earned my Business Management Certificate here.
- Colleen Osorio Skills Dev
  2009 - 2009
  Assessor Conduct Outcomes-based assessment
  I qualified as an OBE Assessor. It was fun!!!
- Powerzone Group (Billy Selekane)
  2001 - 2001
  Fast Track Management Dev Programme Management Development
  This is where I did my Fast track management course. It was an eye-opener and it is the same course that formally introduced me to people management. I earned an accolade for "Outstanding Leadership".
- Elize Roos & Associates
  2000 - 2000
  Train the Trainer Training & Facilitation
  I did my Train The Trainer Course here. Although I did not enjoy the course itself but it introduced me to facilitation and I became one of the best in my time at African Bank.
- Oval International College
  1990 - 1991
  National Diploma Office Management and Supervision
  I did introduction to both Computers and Office Management. I received a National Diploma in Office Administration and Computers.
- Nkodibe High School
  1985 - 1989
  Matriculation Business/Commerce 12 - Bachelor's Degree Exemption
  Activities and Societies: Gumboot Dance Team (I was a leader) Boxing Club I was a top student that was loved and respected by all teachers and peers. I enjoyed my years at Nkodibe High School in my hometown.
Experience
- Standard Bank Group
  Jul 1991 - Aug 1994
  Processing Clerk, Enquiries Clerk, Teller
  * Waste (Written Analysis Supplementary Tellers' Entries) Processing* Attending to Client Queries* Perfoming all Teller duties
- Ithala Development Finance Corporation
  Jul 1995 - Dec 1996
  Bank Manager
  Bank branch management- staff management/training/coaching/mentoring- systems, processes & procedures management- strategy, reporting, budgeting, etc- marketing & sales (branch & products)
- African Bank
  Jan 1997 - May 2004
  Sales Consultant, Regional Trainer, Regional Client Service Manager
  * Sales* Training Facilitation, Training Material Development, Recruit new Sales Agents, Reports, Assessments, etc* Management of Regional Client Service Department
- Amen Development Projects (Own Business)
  Jun 2004 - Dec 2005
  Managing Member
  Soon after African Bank's retrenchment, I invented a Training Tool that addresses Societal Issues (Pallah, acronym for Play And Live Longer And Healthily). This is a very exciting, challenging, fun and inter-active Educational Board Game. Amen Development Projects was a vehicle through which Pallah was marketed and sold. Pallah is unique & effective, and offers endless learning opportunities, please contact me for more details.
- Kagisano Financial Services
  Dec 2005 - Apr 2006
  Branch Manager
  Branch Management Duties - Staff Management,(recruit, train, coach & mentor), HR duties - Marketing & Sales - Systems, Processes, Policies & Procedures management - Reports, Budgeting, etc
- Bayport Financial Services
  May 2006 - Jul 2010
  Processing Supervisor, Client Service Manager, Senior Facilitator
  - supervision of the Loan Processing Team- management of the Client Service Call Centre & Team- development of training & assesment material- conduting of training needs assessments- facilitation of training sessions, (including assessments)- compilation of traning reports
- Hamilton Capital (Pty) Ltd
  May 2013 - Nov 2014
  Operations Manager
  Business operations:HR, Marketing, Sales, Customer Services, Collections, Strategic Planning, Systems & Process Management.
- AG Cellular
  Jun 2015 - Nov 2016
  Call Centre Manager
  Managing Sales Teams, Processing Team, Collections Team & Dispatch Team:- People Management, (recruit, train, coach, mentor, discipline, reward)- Sales Management, (planning, targets, monitoring)- Application Processing Management, (policies/procedures, systems) - Soft Collections Management, (payment arrangements, reports, escalation)- Dispatch/Logistics Management, (packaging, dispatching, courier liaison, reports, account/contract activations)- General Office Management, (systems, equipment, housekeeping) Show less
- AmathubaHub
  Jun 2017 - Aug 2020
  Training Facilitator
  Even though it was a freelancing position, I enjoyed working with the Team at Amathuba-Hub. I had to leave due to the implications of the COVID-19 pandemic.
- Khaxa Risk Management (Pty) Ltd
  Sept 2020 - now
  Farm Manager
  Due to COVID-19 pandemic, and the slowing down of training facilitation opportunities, I decided to relocate and start my own farming business, starting with poultry.
Licenses & Certifications
- Assessor - Outcomes-based Assessments
- Business Management
Honors & Awards
- Awarded to Goodman Ngubane
  Service Excellence Award African Bank 2003
- Awarded to Goodman Ngubane
  Outstanding Leadership Award Powerzone Group 2001
Volunteer Experience
- Projects Manager
  Issued by New Apostles Community Development Centre on Sept 2014
  Associated with Goodman Ngubane
- Chairman
  Issued by New Apostles Church National Council on Aug 2010
  Associated with Goodman Ngubane