Sara R.

Experience

• 

  Foreign and Commonwealth Office Asia Pacific

  Mar 2017 - Aug 2017

  Officer

  Actively managed UK-China relations through execution of immigration policies, deliberating decisions on visa applications and ensuring correct endorsements were reflected on passport vignettes.

• 

  Fitch Learning

  Aug 2018 - Mar 2020

  Program Manager

  Managed delivery of executive director to early career level talent programs across UK financial institutions. Promoted from Program Coordinator to People Manager in January 2020.• Successfully led team in 2020 Ofsted Early Monitoring Visit and awarded ‘Outstanding’ across all themes.• Responsible for expanded portfolio of 20+ clients (UBS, BNY Mellon, HSBC etc) to establish, build and maintain stakeholder relationships during client acquisition meetings and end to end program delivery.• Scoped and designed the development of program resources incl. learning portals, instructional guides, playbooks and more for clients, participants, and coaches.• Collaborated with HR Partners and coaches to build tailored development plans for participants on program.• Managed monthly funding submissions (1mil+) to the Education Skills and Funding Agency through regular data maintenance, timely approvals, and technical error clearance from reporting. Show less

• 

  Citi

  Mar 2020 - now

  Lead the development and execution of talent management programs for executive leaders enterprise wide (Services, Markets, Banking & International, Wealth, US Personal Banking, Global Functions, Operations & Technology) at a global level.• Optimise 1.5mil+ budget to support executive leader succession planning, development planning, organisational growth and transformation.• Scope, design and deliver executive assessments programs in partnership with third party vendors (incl. competency mapping, leadership framework, interview and 360 feedback methodology, enhanced assessment reporting etc) across transformation, risk and controls and diversity, equity & inclusion initiatives.• Implement talent policies and procedures to address issues raised by the quality assurance team and regulators.• Collaborate with data science teams to define ROI metrics and measure effectiveness of assessment output to drive talent decisions. Show less Executed against strategic learning goals and communications needs across 10 global functions (Finance, Global Public Affairs, Human Resources, Independent Compliance Risk Management, Internal Audit, Legal, Operations & Technology, Risk Management, Security & Investigative Services)• Generated in-depth L&D needs analysis to identify gaps and inform strategies for global business areas.• Managed multiple large and complex cross-functional projects to ensure consistent approach and greater impact globally.• Performed instructional design in partnership with risk management SMEs to build enterprise-wide curriculum/ training in response to regulatory milestones.• Coordinated delivery of leadership excellence and performance solutions in partnership with third party vendors. Show less Led delivery of global learning & development strategy for 3600+ Citi Private Banking employees across APAC, EMEA and the Americas.• Managed integration of key HR processes during Consumer and Private Banking business merger in preparation for year-end cycle incl. performance management, compensation, promotion and employee relations.• Delivered and facilitated instructor-led trainings for leadership, culture and new hire initiatives.• Governed Senior Advisory Board meetings through presenting training proposals and providing consultative advice to stakeholders.• Maintained learning management systems (LMS) through participant data maintenance, processing invoices and cancellations. Show less

  • Vice President, Global DEI & Talent Management

    Dec 2022 - now

  • Assistant Vice President, Learning & Development

    Dec 2021 - Dec 2022

  • Analyst, Learning & Development

    Mar 2020 - Dec 2021