Zach Raso

Experience

• 

  Rhode Island College

  May 2014 - May 2015

  General maintenance responsibilities within the residence halls.Jobs included painting, cleaning, moving of furniture, furniture repair, and overall inspection of the residential buildings.

  • Administrative Assistant

    Aug 2014 - May 2015

  • Resident Assistant

    Aug 2011 - May 2015

  • REVAMP Employee

    May 2014 - Aug 2014
• 

  Rhode Island School of Design

  Aug 2015 - Jul 2017

  Resident Director

  • Managed the day to day operations of 6 colonial-style houses (Hill Houses) and co-supervise 1 studio-style house and 2 apartment complexes all consisting of 400 upper-class and graduate students.• Supervise, train, and evaluate 6 resident advisors (RA) and co-supervise a staff of 14 RA’s and 1 diversity peer educator (AIR).• Serve as the administrator on call in a 24 hour rotation for a population of over 1,400 students, providing emergency response and crisis management.• Organize large scale campus wide programming. ( First Year Showcase, Apple Picking)• Oversee purchasing card procurement process and receipt management while co-managing a programmatic budget of $7,000.• Assist in development and implementation of the RA selection process.• Adjudicate conduct cases and sanctioning through an educational, restorative justice lens.• Oversee environmental health and safety inspections for the Hill House/Apartments area.• Plan and facilitate a winter RA training for a staff of 44 RA’s utilizing 3rd year RA’s as the primary educational presenters.• Utilize StarRez Housing software to manage room vacancies as well as Maxient software for room inspection and student conduct.• Coordinate campus wide residence hall damage assessment and billing process. Show less

• 

  Syracuse University

  Jun 2016 - Aug 2016

  Programming Coordinator for Summer College Program

  • Planned and implemented 37 individual social and educational events for 250 students during a six week immersive live-in program.• Managed a programmatic budget of $5,000.• Organized staffing for on and off campus programming including full day trips• Facilitated weekly program planning meetings with 15 RA’s.• Assisted in multiple hall openings and coordinated the final closing procedures for the residence hall.

• 

  University of New Hampshire

  Aug 2017 - Aug 2019

  Residence Hall Director

  - Supervise 3 Resident Assistants through weekly supervision meetings that focus on developing their leadership abilities and interpersonal skills- Manage traditional co-educational residential communities of 125 students- Respond to crisis and behavioral issues directly as a part of a campus-wide 22 residence hall on-call duty system- Advise a Hall Council of 20 residents providing leadership development and program planning skills- Manage a $4,000 building budget for Hall Council programming- Complete a minimum of 15 developmental conversations (DEVOs): One-on-on meetings with UNH students to discuss academic, co-curricular and career goals- Implement an in-hall curriculum with 4 focus areas: Academics, Social Justice, Involvement, and Healthy Living- Create, execute, and present an annual in-hall assessment project and its findings- Partner with the Office of Community Standards to provide both educational and punitive sanctions for student misconduct and serve as a trained Title IX Investigator- Act as a liaison to maintenance and housekeeping in order to maintain facilities- Active in the following committees: RA Recruitment & Selection, Sophomore Summit Leadership Retreat, and Assistant Hall Director Training, Escape Room Curriculum Development-Advise the Alpha Phi Omega Service Fraternity, UNH's largest on campus organization and The Cat Pack Captain's, UNH's athletic school spirit organization. Show less

• 

  Roger Williams University

  Aug 2019 - Aug 2021

  • Supervised two LSCAs, and approximately 16 SCAs in the daily/weekly coordination of customer service, conference housing preparation, linen inventory, and conference group check-in and check-out processes. • Coordinated and executed the LSCA and SCA Staff Selection Process in the months of February and March. • Coordinated and executed the LSCA and SCA Staff Training Program in March/April and May. • Coordinated Summer Conference Assistant Duty Schedule. • Coordinated Summer Conference Assistant check-in and check-out schedule. • Oversaw key management for residential communities, ensuring appropriate inventories and audits are done and that the retrieval of keys from and return of keys to the Department of Residence Life and Housing are accurate and reconciled appropriately (including card access in SAFE system). • Acted as a liaison between conference group contact and Conferences Office from their check-in to check-out time .• Assisted in completing conference room assignments utilizing the rosters provided by conference groups. • Assisted in general office and clerical work (calling groups, faxing documents, etc.). • Served as a liaison between the Conferences Office and Department Residence Life and Housing as necessary. • Oversaw and coordinate the linen inventory for the Conferences Office with the support of the LSCA and SCA staff. This includes maintaining a linen inventory, coordinating the cleaning of the linen, and serving as a liaison between the Conferences and the linen laundering company. • Worked with the Director of Conferences to address any reports of violations of campus policy. • Upheld the master key agreement and ensure the LSCA and SCA staff are adhering to it as well. This includes managing the distribution and collection of the master keys. • Lead weekly staff meetings and daily staff huddles to discuss issues, assign duties, and share information • Shared in a professional staff on-call duty rotation. Show less • Supervised a staff of 14 Resident Assistants and one Head Resident Assistant.• Designed initiatives that support the divisional learning model and departmental residential curriculum.• Served in the professional on-call rotation, responding to emergencies regarding student health and safety.• Chaired the Residential Curriculum Development committee responsible for developing, updating, and disseminating the residential curriculum for all on-campus and commuter students.• Acted as co-chair of the Recruitment and Selection committee responsible for selection of Resident and Community Assistants.• Acted as a primary Hearing Officer in support of the Office of Student Conduct and Conflict Resolution.• Served as an advisor to the student Hall Council within Cedar Hall.• Co-chaired the Racial Exploration group which focused on educating the residential staff on handling race based issues on campus and addressed issues of racial inequality. • Served on Division of Student Life committees including the Social Justice Community Leadership Retreat.• Responsible for all assessment and synthesis of data for residential curriculum including educational initiatives, community meetings, and intentional conversations• Advised Roger After Dark student organization responsible for alternative weekend programming. Show less

  • Assistant Conference Manager

    May 2021 - Aug 2021

  • Community Director

    Aug 2019 - Aug 2021
• 

  Babson College

  Aug 2021 - Aug 2022

  Area Coordinator

  Supervised a staff of 24 Resident Assistants (including 2 Head Resident Assistant) and 1 Assistant Area Coordinator (Graduate Professional).• Oversaw 6 First Year Residence Halls on the Lower Campus at Babson College, totaling 700+ students.• Served as the Co-Chair for the RA Training Committee.• Served on the Fire Safety Committee in conjunction with Public Safety.• Served in the professional on-call rotation, responding to emergency situations regarding mental health, fire safety, gender-based misconduct, etc. for the campus population.• Served as a hearing officer within the Office of Community Standards.• Managed a programmatic budget of approximately $4,000. Show less

• 

  Rhode Island School of Design

  Aug 2022 - now

  Assistant Director of Community Development