Mark Gallo

Experience

• 

  Food Lion

  Aug 2011 - Jun 2013

  Sales Associate

  -Assisted customers with checking out groceries and bagging in a professional manner-Communicated with customers, managers, and customer service leaders to maximize customers' satisfaction and shopping experience

• 

  Burger King Corporation

  May 2014 - Aug 2014

  Team Member

  -Tasked with cash register, cleaning, and drive-thru duties-Ensured orders were entered into the kiosk correctly and quickly

• 

  Enrigo's Italian Bistro

  May 2015 - Aug 2015

  Busser

  -Worked alongside servers and other bussers to provide customers a pleasurable dining experience-Served over 100+ customers during a given evening

• 

  NCDOT

  May 2016 - Aug 2016

  Materials & Testing Analyst Intern

  -Tested the physical and chemical properties of concretes, soils, and metals (e.g. concentrations, percent weight, metal composition)-Learned how various methods chromatography and spectroscopy are utilized to obtain data (e.g. X-Ray and UV light)-Worked with a team of chemists to obtain desired results by mastering lab techniques (e.g. safety, understanding and editing Standard Operating Procedures)

• 

  North Carolina State University

  Jan 2017 - May 2017

  -Informed professors and graduate students regarding the status of their packages, stockroom prices, and inventory-Organized and distributed mailed packages of compounds and research instruments (e.g. volumetric flasks, NMR tubes)-Transported large containers/barrels of hazardous and flammable chemicals that weigh up to 50 pounds (e.g. dichloromethane, hexanes, various acids)-Checked in and out materials (e.g. office supplies, instruments, chemicals) by utilizing a software inventory system Show less Principal Investigator -- Dr. Lilian Hsiao• Researched surface structure properties of micro and nano-sized polymethylmethacrylate colloid particles by adjusting amounts of crosslinker (diphenyl dimethyl polysiloxane)• Synthesized particles by using analytical lab techniques (knowledge of equipment, glassware; proper utilization of time between steps) and viewed them under a scanning electron microscope to determine their properties (roughness, diameter, homogeneity)• Relevance to industry involves understanding the particles’ surface effects on unit ops equipment (e.g. how do the roughness of the particles affect the shear stress in the conduits, reactor, heat exchanger, etc. on a macro-level?) Show less

  • Stockroom Clerk

    Sept 2014 - May 2017

  • Undergraduate Researcher

    Jan 2017 - Apr 2017
• 

  SGL Group - The Carbon Company

  Aug 2017 - Jun 2018

  Process Engineer

  • Edited and updated graphite departmental documents to align with current workplace practices• Analyzed specification trends to foresee discrepancies in density, resistivity, ash, and permeability data• Calculated Cpk and Ppk values for bake furnaces with Minitab• Completed certificate of analysis forms documenting ash levels for graphite anode material

• 

  Cree

  Jun 2018 - Dec 2018

  Process Engineer
• 

  NCDOT

  Dec 2018 - now

  Division 5/District 3 (Franklin, Vance, and Warren Counties)

  • Assistant Project Manager

    Jun 2023 - now

  • Assistant District Engineer

    Mar 2022 - Jun 2023

  • Transportation Engineer Associate

    Dec 2018 - Mar 2022