Stacey Foy

Experience

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  GMR Marketing

  Jan 1997 - Jan 2003

  Sr. Director, Client Services

  Highly successful execution of event marketing activities for core clientele. Customer Recognition programs that built brand loyalty and buying preferences, Specialized Hospitality and Celebrity Event Management. Nationally recognized mobile marketing campaigns and national product launches. Recognized for high standard of budget control, reporting procedures and employee development. Account Responsibility at all levels.Senior Director, Client Services – Milwaukee Office Lincoln Financial Battle at Bighorn - Tiger Woods, David Duval, & Annika Sorenstam Contract renewal for 2002 Battle at Bighorn as a result of team performanceNASCAR - International Truck ChallengeNFL Dallas Cowboys Show Vehicles - Mobile marketing Show less

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  American Express

  Jan 2001 - now

  Drives call center representative performance in Greensboro, North Carolina with a Learning Specialist staff of 16 and SME support staff in excess of 30 coaches. Leadership of team via 1-on-1 mentoring, development planning, performance reviews, team meetings and learner skip levels. Direct consultation with senior leadership, business partners/line of business leaders, design teams and learners. Accountability to stakeholders at all levels.  Ken Chenault, AMEX CEO - Presented to CEO on behalf of World Service Learning Network GSO – May 2010 High Potential Leadership Program Member – Accelerated Leadership Potential (ALP) Talent Pool Show less Drove communication messaging for AMEX Learning Network. Development of Utility Town Halls, Mission Meetings, Face to Face Leadership Events, Quarterly Updates and specialty presentations. Served senior leadership as collaborator & sounding board for key department initiatives, including: Reorganizational efforts, LMS launch communication planning and employee enrichment programming. Ken Chenault AMEX CEO – Prepared LMS presentation for Sr. Leadership delivery Chief Learning Officer- Developed Keynote Address Presentation for AELN VP at CLO Magazine’s Annual Event Over 40 specialty projects and presentations developed for AELN in an 8 month period Show less Original contributor and overall management of highly successful “Connections” program, a behavioral training program that proved to inspire, motivate and celebrate the front line employee’s role at AMEX. Program focus was in classroom interventions created to address key behavioral issues and professional standards. Recipient of Amex’s highest award, Centurion Circle. Guest Speaker – ASTD Benchmarking Forum – Greensboro, NC - Fall 2007 Guest Speaker – ASTD Best Awards – Washington, DC – Fall 2007 Attrition reductions ranging from 12-65 %( varying timeframes)  Average feedback scores for FTL 4.88/5 class review  Program Expansion New Hire Audience, Tenured Staff, & OJT Coaches & Facilitators Show less

  • Project Manager

    Jan 2012 - now

  • Senior Design Leader

    Jan 2011 - Jan 2012

  • Instruction Manager

    Jan 2009 - Jan 2011

  • Tenured Employee Training Manager

    Jan 2008 - Jan 2009

  • Communication & Planning Manager

    Jan 2007 - Jan 2008

  • Program Manager

    Jan 2006 - Jan 2007

  • Instructional Designer / Freelance Contractor

    Jan 2001 - Jan 2006
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  Dr. Notes

  Jan 2004 - Dec 2004

  Marketing Manager