Sonam Negi

Sonam Negi

Process Advisor

Followers of Sonam Negi1000 followers
location of Sonam NegiChandigarh, India

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  • Timeline

  • About me

    Inquisitive. An IT professional, 8*5 a week (mostly). A singer, if an unoccupied guitar is nearby. A hiker, if I'm in the mountains. A reader, if the title/headline is intriguing.

  • Education

    • Minerva Public School

      -
    • Punjab Technical University

      -
      Bachelor of Technology (B.Tech.) Aeronautical/Aerospace Engineering Technology/Technician

      Activities and Societies: Float Capable Quad-rotor

    • University of Petroleum and Energy Studies

      2018 - 2020
      Master of Business Administration - MBA Marketing/Marketing Management, General

      Activities and Societies: IGNITE 2018-19 (Marketing and PR) Intra Mural Football Competition Logsticas 2018,2019 (showtime) LensKart Live Internship

  • Experience

    • Competent Synergies

      Aug 2015 - May 2016
      Process Advisor

      Process advisor for Snapdeal Smartphone Application and website usage for English and Hindi linguistic customers pan India.

    • Million Cases

      Jan 2018 - Jun 2018
      Associate

      -Lead the Customer Support team and train them on calling etiquettes (e-commerce)-Worked as organization’s employee of contact with the counterparts in BlueDart firstly and then in Delhivery later (3PLs)-Daily reporting of non-delivered consignments (Pan India), data extracted from dashboards of aforementioned 3PLs

    • Indian Oil Corporation Limited

      May 2019 - Jun 2019
      Marketing Intern

      -XTRAREWARDS; Customer Loyalty Project of Indian Oil.-Personal Selling of Petrol and Diesel Additives (ADON P/D) at IndianOil ROs within Chandigarh.-Market Study and competitors analysis of Lubricants within and around Chandigarh.

    • Decathlon Sports India

      Jan 2020 - Oct 2021
      Omni Sport Leader (Sales Manager)

      -Improved Sales for the Mountian sports department in 2 stores in South Delhi.-Budget and Revenue forecast with inventory management. -Gap Analysis with the help of QuickSight and implementing various strategies to meet the targets.-Lead the Digital channel pan Delhi (Instagram) thus providing organic conversion with minimal investment. -Timely Social Media calendar updates and providing inputs to the Quechua Brand team for changes and NPD.-ORM on Facebook and Google My Business. -Conducted physical and online (Facebook/Zoom) events for community building within the South Delhi Catchment. -Trained and developed New Joiners Show less

    • Millions Kart Private Limited

      Oct 2021 - Jun 2022
      Operations Manager (E-commerce)

      -Managed business and operations team efficiently & effectively, by assigning daily tasks, resolving day-to-day conflicts & ensuring a cohesive work environment within different teams of 50+ employees. -Streamlined the self-fulfilled e-commerce operations that included warehouse, social media, enlisting, sales, and customer support team.-Dealt with various logistic partners.-Human and cost optimization.

    • Infosys

      Aug 2022 - now

      Oracle Fusion/EBS SCM Functional Consultant.

      • Senior Associate Consultant

        Apr 2024 - now
      • Associate Consultant

        Aug 2022 - Apr 2024
  • Licenses & Certifications

    • Being Agile Aware

      Infosys
      Sept 2022
      View certificate certificate
    • Oracle E-Business Suite - An Overview for Sales and delivery leaders

      Infosys
      Aug 2022
      View certificate certificate
    • The Fundamentals of Digital Marketing

      Google Digital Unlocked
      May 2021
    • Executive Excellence Program

      Times Professional Learning
      Aug 2019
    • Advanced Google Analytics

      Google analytics
      May 2021
    • Google Analytics for Beginners

      Google analytics
      May 2021
    • Personality Enhancement Program

      Dale Carnegie
      Aug 2018
    • User Feedback for AI based Application - Lookr

      Lenskart.com
      Sept 2019
    • Advanced Google Analytics

      LinkedIn
      May 2021
      View certificate certificate
    • Social Media Marketing: ROI

      LinkedIn
      Jun 2021
      View certificate certificate
  • Honors & Awards

    • Awarded to Sonam Negi
      Certificate of Appreciation Infosys Chandigarh DC Mar 2025 For contribution at DC level events.
    • Awarded to Sonam Negi
      Insta Awards - Mar 2024 for Dot12 Upgrade Project
  • Volunteer Experience

    • Volunteer

      Issued by Shastraartha 2.0 on Aug 2019
      Shastraartha 2.0Associated with Sonam Negi