Patrick Malala

Experience

• 

  Co-operative Bank of Kenya

  Jan 2010 - now

  1. REVIEWS AND ANALYSIS OF CREDIT PROPOSALSo Analysis of the credit proposals from the above customer segment and make lending decision for applications within allocated approval limit.o Recommending appropriate credit decisions to relevant approvers for final decision.o Developing a team of committed and knowledgeable credit analysis team that will provide timely services to branches.2. COMPLIANCE WITH BANK POLICIES AND GOVT REGULATIONS.o Documenting issues identified as causes of weak appraisals from Business Bankers in both policy and procedure.o Ensuring all lending proposals are within the bank’s credit policy & lending guidelines.o Ensuring that any policy exceptions are properly authorized at the correct levelo Ensuring appropriate lending conditions/covenants are incorporated in approval memos.3. CUSTOMER EXPERIENCE/CARE o Ensuring timely and efficient service delivery by ensuring that all applications received are processed within agreed SLAs by the credit analysts.\o Monitoring business banking analysis team’s customer service level and overall efficiency through TAT reports.o Initiating methods to enhance efficiency such as online approvals.PEOPLE MANAGEMENT/SELF DEVELOPMENTo Supervision of staff under Business Banking MSME Credit Analysiso Carrying out staff appraisal in line with the Bank’s performance review policy.o Maintain professional and technical knowledge by attending and contributing to training programs, educational workshops, reviewing professional publications, establishing personal networks, participating in professional structures & studieso Adopting a proactive and energetic style personally in order to delight branches and other relevant functions.o Identifying training needs for credit analysts and recommend appropriate trainingo Mentoring credit analysts on matters and issues relating to credit analysis.o Keeping abreast with industry and sector developments to ensure they make informed recommendations. Show less Credit Analysis: Conducting thorough financial analysis of loan applicants, including reviewing income statements, balance sheets, cash flow statements to assess financial stability and repayment capacity.Risk Assessment: Evaluate credit risk associated with each loan application by considering factors such as borrower's credit history, industry trends, economic conditions, collateral, and loan structure.Loan Structuring: Recommend appropriate loan structures, terms, and conditions based on the borrower's financial situation, risk profile, and the bank's lending policies.Communication: Communicate credit decisions, recommendations, and findings effectively to loan officers, senior management, and other stakeholders, both orally and in writing.Risk Monitoring: Monitor the performance of existing loan portfolios by conducting periodic reviews, analyzing financial statements, and identifying early warning signs of potential defaults or credit deterioration.Regulatory Compliance: Stay updated on relevant banking regulations, industry best practices, and credit risk management standards to ensure compliance and mitigate legal and regulatory risks.Client Relationship Management: Build and maintain relationships with loan officers and other internal stakeholders to facilitate the credit approval process and address any concerns or inquiries Show less Customer Interaction:Engaged with customers to understand their financial needs and objectives.Provided personalized guidance and advice on loan products and services.Educated clients on loan terms, interest rates, repayment options, and associated fees.Application Processing:Evaluated loan applications, reviewing financial documents, credit histories, and collateral.Analyzed applicants' financial situations to assess their ability to repay loans.Made informed decisions on loan approvals or denials based on established criteria and risk assessment.Risk Management:Assessed and mitigated potential risks associated with lending activities.Implemented risk management strategies to minimize loan defaults and losses.Relationship Management:Built and maintained strong relationships with clients, fostering trust and loyalty.Cultivated a network of referral sources to generate leads and expand the customer base.Sales and Targets:Met or exceed sales targets for loan products, liabilities and other services.Identified cross-selling opportunities and promote additional banking products, such as savings accounts, credit cards etc.Developed marketing strategies to attract new customers and retain existing ones. Show less

  • Credit Manager

    Aug 2024 - now

  • Bank Credit Analyst

    Mar 2019 - Aug 2024

  • Business Banker

    Aug 2012 - Feb 2019

  • Customer Service Representative

    Jan 2011 - Aug 2012

  • Bank Teller

    Jan 2010 - Dec 2010