Jon Michael Murphy

Experience

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  Cincinnati Bell

  Apr 1998 - Feb 2001

  Sales Engineer
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  Broadwing/Cincinnati Bell

  Apr 1998 - Jul 2004

  National Accounts Sales Engineer (Regional)

  • Responsible for designs for such Fortune 500 Companies as Emerson Electric, AAA, Anthem, OCLC, Big Lots, JP Morgan Chase, Value City Furniture, MasterCard, The Ohio State University, Nationwide etc.• Responsible for supporting 10 sales reps. with a regional quota attainment average of 60K per month.• Reginal SE Responsibility of which my territory included Columbus, Cincinnati (total support for Cincinnati Bell), Indianapolis, St. Louis, Kansas City, Minneapolis, Cleveland, Chicago, and part of Mid-Atlantic Region.• Completed project to help create the entire online ordering and quoting tool "Flightpath" which was used by the entire Sales and Provisioning organization.Broadwing VIP Mid West Region – March 2004, October and December 2003. Broadwing VIP Mid West Region Finalist – August and November 2004 TOP TECH Sales Mid West Region - Q1 and Q3 of 2001President’s Club - 1999 and 2000 Show less

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  Covad Communications

  Jul 2004 - Jul 2007

  VOIP Senior Sales Engineer (Regional)

  • Responsible for designing, selling, supporting and implementing a complete set of VOIP services for Indirect Channels utilizing comprehensive knowledge of hosted VOIP solutions involving Service Offices, Media Gateways, Sylantro and Broadsoft Soft-Switches and integrating with PBXs and IP-PBXs such as Cisco Call Manager and Call manager Express including all aspects of SIP Trunking.• Extensive knowledge of SIP, MGCP, and SIP-B VOIP protocols, including interoperability and functionality as well as principles of G.711 and G.729a CODECs in relation to VOIP design and functionality.• Regional SE Responsibility of which my territory included Ohio (Columbus, Cincinnati, Cleveland, and Toledo), Indiana, Pennsylvania, Michigan, Missouri (St. Louis and Kansas City) Illinois (Chicago), Tennessee, and Wisconsin.* Received one of the Highest Overall COVAD Sales Engineer rating for 2005 and 2006 in 3 categories of Quality, Reliability, and Availability voted on by the Sales Channel. Ranked #1 in the first two categories and #2 in the third category out of 14 Sales Engineers in 2005 and the highest in 2006 in all 3 categories out of 11 Sales Engineers. Show less

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  Level 3 Communications/CenturyLink

  Jul 2007 - Dec 2017

  Sales Engineering Manager, Indirect Channel, East Region/Eastern Half of US

  Provide Sales Engineering Management support for Eastern Half of the US and our Indirect/Partner Channel for the East Region including the North East and South Central Regions and 11 Sales Engineers with their overall Sales Teams.Finished 2016 at 115% to plan for 2016 enabling over 5 million in new MRR sales and revenue for my East Region and the Eastern half the US, the largest growth channel at Level 3. All 11 SEs that report to me, for the entire Eastern Half of the US finished over 100% in 2Finished 2015 at 121% to plan enabling over 4 million in new MRR sales and revenue for the East Region and Eastern Half of the US for the Indirect Channel and is the largest growth channel at Level 3.Creation of S.E.E. Training - internal Product and Process learning and training for the entire Indirect Channel at Level 3. Show less

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  Tw telecom, inc.

  Jul 2007 - Jul 2015

  Sr. Network Application Engineer, Indirect Channel Midwest (Regional SE)

  Promoted to Regional Indirect Channel Sr. SE from Sr. Columbus SE in Oct 2012 & covering Boston, New York, Chicago, Ohio, Indiana, Minnesota, & Wisconsin. Supported Partners include but not limited to TBI, X4, CDW, Planetone, ect.Achieved highest % to plan of my career in 2013: 146% finishing #3 out of over 125+ SEsPEAK Award: Received 42 individual Peak Awards from fellow sales reps and company management for going above and beyond for our team and customers. PROMISE Award: Received in 2009 & 2013 for completing a companywide distinct project.PEAK TEAM Award: Received in 2010, 2011, & 2013 for team contributions in a companywide distinct service.IDEA Contest: Received runnerup award in 2012 for most inovative idea voted on by my peers in 75 markets. Show less

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  Lumen Technologies

  Jul 2007 - Jan 2023

  Solution Architecture Manager, Indirect Channel East Region (SAT and Solution/Sales Engineering)

  Provide Solution Engineering Management support for our Indirect/Partner Channel for the East Region and the the eastern half of the US and 18 SEs on my team, including their overall Sales Teams, and our overall Partner Community.Graduate of CenturyLink's Leadership Experience Program - enabled only to the top 1% of all CTL LeadersMember: TSU Review Board, CTL SE PMO Advisory Council, STS/STM CouncilCreation of S.E.E. Training - CTL internal Product and Process learning and training for the entire Indirect Channel at CenturyLink/LumenNamed 2021 Lumen Indirect Channel Top Innovator LeaderFinished 2021 at 108% to plan. Finished 2019 at 107% to plan.Finished 2018 at 103% to plan.Finished 2017 at 118% to plan. All 12 SEs that report to me were over 100% in 2017.Finished 2016 at 115% to plan. All 11 SEs that report to me were over 100% in 2016.Finished 2015 at 121% to plan. Show less

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  Crown Castle

  Jan 2023 - now

  Sales Engineering Manager - Crown Castle, Indirect Channel

  Honored & humbled to lead a team of highly successful SEs who lead our Crown Castle Tower, Small Cell, & Fiber based business to the next level of success and FUTURE capabilities for our customers!