DJ St John

Experience

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  Purple Gorilla Graphics

  Jan 2007 - Jun 2007

  Print Shop Manager

  -Handling and maintaining an industrial sized vinyl printer. Ensuring that it was prepared daily to run at optimum levels to be able to produce mass amounts of printed vinyl that would then be installed on vehicles as advertising "wrappers".-Working with the installation team to help to explain how the separate pieces fit together to be wrapped to the vehicles, and the preparation for having that process completed successfully.-Assisting the installation team with the install process as needed.-Aiding the graphic design team in the design of the vinyl layouts so that the designs were laid out in a way that would best save product during the printing process. Show less

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  Western Governors University

  Jun 2007 - Oct 2016

  • Monitor all student testing to ensure minimal abhorrent behavior from students within their specific session of testing. Work closely with proctors for live testing sites still working with WGU, and ensuring their security policies meet ours, while ensuring onsite proctoring center is held to the rigid standard.• Ensuring Program security for all of Western Governors University, by designing in depth security protocols, posing as a secret shopper for our selected vendors, and monitoring all systems and channels for breach of content, credentials, or other proprietary information.• Work on Assessment Authenticity with a team of peers to ensure that our assessments within WGU are not breached, are pulled immediately if they are breached, and working with the legal department to determine wither a DMCA should go out to the host site.• Working to design an in house version of performance assessment delivery system, that would replace our current provider, we fondly refer to it as the dream machine. Working with other objective assessment vendor delivery providers, to ensure their policies and statistics, match WGU’s guidelines.• Continue to be an ambassador for Assessment/Program Development in order to develop best practices for assessment security procedures, policies, and processes using data analysis as well as communicating with multiple stakeholders in assessments, setting up the OA Webcrawler, and maintaining the originality database for current high stakes assessments. Show less -Management of a team of employees that monitor and maintain all of WGU's internal and external assessment and course publication systems, while maintaining the integrity and reliability of those systems.-Work with internal and external groups (such as institutional research, software development groups, and the internal IT department) to streamline processes, integrate external delivery systems, publish and support assessments and courses across cross functional systems, etc.-Provide assistance in the assessment development process in regards to supporting and maintaining new exams, updating and enhancing older exams within the systems, and monitoring systems issues as they arise.-Communicate with internal and external stakeholders to support modifications to assessments and courses within WGU's portfolio, responding to student and staff feedback, providing recommendations for innovation across internal and external systems, etc.-Support and encourage growth, responsibility, and innovation amongst my team members, while providing a flexible and enjoyable work experience which is dedicated to the success and mission of Western Governors University. Team work is an important endeavor to my leadership style, and I enjoy being able to provide a comfortable and motivating position for my employees.-Responsible for the innovation and automation of Assessment and Course systems within WGU. Aid in locating, vetting, integrating, and supporting new systems into the departments portfolio, while consistently thinking of new ways to better the current systems in use. Show less -Responsible for coordinating and managing assessment publication projects through to completion. Publication of new assessments, ensuring that quality is met down to the item level of objective and performance based assessments prior to ever being published to students.-Assessment maintenance and analysis of existing exams and how those exams are performing for students. Work to correct any problems within the assessments such as misalignment due to newer learning resources, planned improvements to enhance tests, student feedback, etc.-Psychometric analysis of assessment data on a granular level. Looking at everything from test level data, to competency and objective level data, all the way to item level statistical data, to analyze and make decisions on how best to repair or modify a test so that it performs in the best possible out come for student experience. Certain data types include Cronbachs Alpha, Point-biserial Coefficient, P and R value data, Angoff theory, along with other testing development and maintenance data analyses. -Special projects coordination and implementation. The maintenance department at WGU was often tasked with large scale urgent projects that take special priority over most other projects. They are often student facing and motivated by executive leadership towards being completed quickly and efficiently. Coordination with required stakeholders to resolve these special projects urgently is frequently undertaken. Show less -Setup and maintained relationships with thousands of testing sites worldwide. These testing sites are remote proctoring sites that assist WGU's students in taking needed assessments toward degree completion.-Delivered high stakes assessments to students at testing sites, across multiple webcam based delivery platforms such as Kryterion/Webassessor and ProctorU, as well as through specialized proctoring sessions through Adobe conference rooms, etc.-Handling and ensuring that all testing sites were paid for their services, as well as any students that required reimbursements were reimbursed. This required physically mailing checks to thousands of proctors, until the process became more refined in being able to pay the bulk of them through a an internally built payment system, credit card, or online service such as Pay Pal. -Managed a state of the art proctoring center offering broad proctoring services for our internally housed and maintained exams, as well as 3rd party vendor assessments (AHIMA, Certiport, Pearson Vue, Prometric, EC Council, SMEI, ATI, Action Selling, etc.). WGU's testing center is a Pearson Vue certified testing center, which held the requirement of obtaining certification as a Pearson Vue Certified Test Administrator.-As an inbound student support center, student/customer service was a necessity in providing quality student support and assistance with exam set up, requirements of testing sessions, and other general support information associated to anything that had to do with Assessment Delivery.-Special projects coordination and implementation. As a veteran of the Delivery department at WGU I was often tasked with large scale urgent projects that took special priority over most other projects. -Though never officially recognized as a team lead or assistant manager, the extended time with Delivery created a role where peers came to me for support and assistance in resolving issues that they were tasked with. Show less

  • Assessment Security Data Analyst

    Jun 2016 - Oct 2016

  • Manager: Assessment Systems & Publication

    Jun 2014 - Jul 2016

  • Assessment Maintenance Coordinator

    Jan 2014 - Jul 2014

  • Assessment Delivery Coordinator/Lead Proctor

    Jun 2007 - Jan 2014
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  Certiport - A Pearson VUE Business

  Oct 2016 - now

  Project Manager

  -Responsible for managing projects from inception through completion within Certiport's Testing Services department, in addition to global projects that support the PMO & Company on a whole level.-Monitor and report project status—to include risks, issues affecting project schedules, and milestone achievements—to stakeholders and departmental leadership. -Develop project plans and schedules. Ensure projects meet requirements, standards, policies, and deadlines. -Keep fully informed of departmental strategies and priorities; effectively influence the work of project team members in line with those priorities. Show less