Micailah Brock, MS, CSCS, HC, CPT, OES

Experience

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  The Rock Solid Fitness LLC

  Apr 2006 - Dec 2017

  Senior Operations Manager

  In 2006, I launched The Rock Solid Fitness subsequently expanding operations to acquire an operating facility.• Oversaw budget, contractual agreements, and facility operations, encompassing responsibilities such as staff recruitment, training, and payroll administration.• Efficiently coordinated resources, formulated strategic plans, and established performance Key Performance Indicator (KPI) goals for both staff and operations.Conceived and executed comprehensive marketing and promotion strategies, resulting in the acquisition of 4,700 clients both online and within the facility. Show less

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  Ohio University

  Jun 2010 - May 2012

  Fitness Programming and Personal Training

  • Organized all Fitness Department programming (blood drives, 5Ks, fitness staff training, personal training mentorship etc.). • Supervised 80 student staff members. • Completed bi-weekly payroll utilizing payroll application “Workforce”.• Managed revenue-generating operations for the fitness department.• Assisted in administration of $26 million - 168,000 sq ft recreation facility (Including equipment, events, emergencies, and enforcement of all policies and procedures increased media relations).• Supported Fitness Director in managing $227,400 departmental budget.• Systematized and implemented Fitness Instructor Training, teaching American Council on Exercise personal training course materials and syllabus. Show less

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  University of Baltimore

  Jun 2012 - Sept 2015

  Organized, facilitated, and evaluated new student orientations.• Organized and facilitated new student orientation programs for 900+ students.• Managed daily operations of department hiring, training and supervised 20 Orientation Leaders • Established and executed qualitative and quantitative analysis and reported data/results to department leadership. Lead the Wellness department within Student Affairs.• Increased program participation by 147% demonstrating a significant enhancement in engagement and involvement• Created, facilitated, and assessed all fitness and wellness programs including student health insurance.• Assisted in the development of student employment training manuals aligning with university and divisional strategic directions and learning outcomes.

  • Assistant Director of Orientation

    Apr 2014 - Sept 2015

  • Assistant Director of Fitness & Wellness

    Jun 2012 - Apr 2014
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  Design Your Body Academy

  Dec 2016 - May 2023

  General Manager

  Design Your Body Academy is private health, fitness & nutrition coaching online.• Optimize all business procedures, finances, daily operations, contracts, and agreements.• Represented and promoted DYBA at social and corporate events, speaking engagements, and other advancement opportunities.• Developed and implemented the yearly strategic plan, revisiting it monthly to actualize business objectives• Identified, recruited, trained, and developed a talented team of employees capable of accomplishing and managing strategic business functions Show less

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  Ohio Girls Basketball Academy

  Dec 2018 - Mar 2020

  Athletic Director

  Ohio Girls Basketball Academy was a girls’ basketball and athletic development center in Powell, Oh. The business shut down as a result of Covid. • Developed budgets for athletic programs, allocated funds strategically, and coordinated the scheduling of company programs.oordinated equipment procurement, facility management and marketing efforts for the launch and growth of OGBA. • Developed staff and company handbook for coaches and administrators.

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  After-School All-Stars Ohio

  Aug 2022 - Aug 2023

  Site Manager

  After School All Stars is a nation-wide non-profit organization that creates and runs after school programs throughout their host cities. • Directed all programming initiatives for Columbus Metropolitan Housing Authority contracts.• Optimized site procedures and daily operations.• Established communication channels with local businesses to foster relationships and secure in-kind donations and partnerships.

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  Power Wellness

  Jul 2023 - Jun 2024

  Fitness Manager

  Mount Carmel Fitness Center is a medically integrated health and fitness facility. • Spearhead the fitness department in consistently meeting & exceeding budget KPIs, Developed and formulated strategic plans to enhance the department's overall effectiveness.• Orchestrate various member retention initiatives, overseeing the implementation of service offerings and conducting assessments to measure the effectiveness and value of each program.• Collaborate with Center Director and all facility management teams to assure consistent provision of products and services. Show less

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  Altitude Trampoline Parks

  Jun 2024 - now

  General Manager

  Altitude Trampoline Park is nationwide indoor Family EntertainmentCenter.• Oversee daily operations of a high-capacity entertainment facility, ensuring compliance with safety regulations, food safety standards, and routine maintenance protocols, while optimizing staff performance and customer service.• Direct team of 30+ employees, including hiring, training, and performance evaluations, resulting in improved employee retention.• Manage a $1.5 million annual budget, including financial analysis, product procurement, and revenue forecasting consistently ranking among the top 5 financial performers nationwide.• Perform regular safety audits and compliance checks, implementing necessary maintenance and corrective actions to meet regulatory standards, leading to a 24% increase in customer satisfaction and repeat business. Show less