Mohamed Salah

Experience

• 

  Milky's

  Aug 2020 - Oct 2020

  IT Specialist

  • Responsible for Daily Data entry for the farm Herd management system• Monitoring and maintaining computer systems and networks• Repairing and replacing equipment as necessary

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  Fawry Microfinance

  Oct 2020 - Oct 2022

  • LAN/WAN Design and configuration.• Wi-Fi Implementation and management.• Firewall installation, configuration, and management of corporate network.• Security Policy amendment and enhancement (access control rights, email security, devices compliance, remote access rules, ..etc.)• Troubleshooting LAN, WAN, VPNs, and Internet connectivity issues.• DNS and DHCP management.• IP/Subnet Configuration.• Cyber Security functions (endpoint protection, website security, application Security).• Centralized management of Anti-Virus software.• Disk/File Encryption, Data Loss Prevention.• Security assessment for design changes.• Set up web filtering with multiple filtering profiles.• Responsible for developing a security strategy and implementing the different security technologies with vendors to implement the desired security controls.• Collaboration, video conferencing, and IP Telephony design. Show less • Maintains the FRA regulations over IT security.• Manage SharePoint, Call Manager & IP Phones.• Runs and monitors daily data backup processes.• Firewall managing and making policy.• Maintenance of desktop and laptop hardware and software.• Configure switches, scanners, barcodes, and printers.• Monitoring lease line.• Troubleshoot with users to log on to domain issues and all e-mail issues.• Provides the necessary system checks, required to safeguard business information.• Maintain user service requests – creation, renewals, amendments, user rights, blocking, and deletion.• Training for new staff on the usage of the various IT system• Manages laptop requests and timely delivery.• Formulates requests that assist in data extraction and error resolution at the database level.• Analyses and resolve errors arising from daily processes. Show less

  • Senior Network Engineer

    Aug 2021 - Oct 2022

  • IT System Administrator

    Oct 2020 - Aug 2021
• 

  EVA pharma

  Oct 2022 - now

  Senior Network Engineer

  • Design and develop network solutions, including LAN and WAN connectivity.• Troubleshooting and resolving network problems in a complex environment.• Provide next-level technical support for Level 1 Specialists.• Manage external communications with vendors and service providers.• Perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.• Set action plans for the new active projects (Active, Passive ) .• Improve the current working processes as well as the network performance.• Perform service changes by assessing risk and implementing requests reported within the agreed change management process through official Change tools.• Resolve service problems by performing root cause analysis and designing action plans for unknown errors. Show less