Tetyana Vorona, CIP, CRM

Experience

• 

  Woodbine Entertainment

  Apr 2011 - Jun 2013

  Customer Service and Marketing Representative

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  Co-operators

  Oct 2012 - May 2016

  Associate Insurance Advisor

  Personal Lines & Small Business • Supported client relationships to help build multi-product accounts in personal lines • Completed front-line risk assessment on new business submission in accordance with underwriting guidelines• Prospected all lines of business by identifying and recommending additional products that benefit the client• Dealt with finding solutions to customer complaints

• 

  Aviva Canada

  May 2016 - Aug 2019

  Commercial Underwriter

  P&C, Healthcare and Professional Liability• Responsible for managing accounts and programs of varying complexity • Provided instructions on issuance of new business as well as renewals to support staff • Worked closely with team members on complex RFP proposals • Advised on inquiries pertaining to Professional Liability and property wordings • Maintained close relationships with actuaries and claims to achieve profitable outcome on underperforming portfolios • Provided feedback and support to senior management Show less

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  Northbridge Insurance

  Sept 2019 - now

  Health, Education, Social Services & Consumer Business Services • Involved in developing and negotiating pricing for Broker partners to help write sustainable and profitable business• Participated in presenting and training on the latest products and wording • Maintaining a lead underwriter role on several Mid-Market programs • Help onboard new team members on varying program while acting as their main point of referrals • Mentor junior underwriters in areas where they needed technical support Show less

  • Underwriting Specialist

    Jan 2024 - now

  • Senior Commercial Underwriter

    Oct 2021 - Jan 2024

  • Commercial Underwriter

    Sept 2019 - Oct 2021