Margaret Nyambura Njuho

Experience

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  Big Rhino Underprivileged Foundation

  Apr 2013 - May 2013

  Volunteer

  ▶️ Key Contributions & Results.☑ Supported the organization in various capacity including conducting outreach programs and management of events.

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  International Committee of the Red Cross - ICRC

  Jan 2014 - Mar 2014

  Internship

  ▶️ Key Contributions & Results.☑ Responsible for operational support of day to day activities for the organization.☑ Supported key community outreach activities and supported philanthropic initiatives.

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  Medipoint Pharmaceuticals Ltd

  Apr 2014 - Sept 2014

  Management Trainee

  ▶️ Key Contributions & Results.☑ Organizing the Managing Directors’ diary of appointments.☑ Attending to customers’ queries on customer service. ☑ Managing the basic company expenses through the petty cash vault.☑ Ensuring that the front office is well organized and coordinated.☑ Maintaining the Medical representatives’ schedule of visits.

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  Roamtech Solutions Limited

  Oct 2014 - Jul 2022

  Human Resource and Admin Officer

  ▶️ Key Contributions & Results:☑ Supported Shop and Deliver Ltd (Betika), a subsidiary of Roamtech Solutions in providing all Human Resource Services including employee relations support.☑ Ensured proper day-to-day office administration while ensuring efficient provision of office services, office equipment maintenance, and adequate office supplies, including kitchen consumables.☑ Accountable for the Front office staff and cleaners handling their performance, travel arrangements as well as welfare.☑ Responsible for the maintenance of employee records on the HRMIS as well as physical file copies of over 250 employees.☑ Responsible maintaining all personnel files, work permit documents and other personnel records and ensure the company is in compliance with all laws and regulations in line with ‘best practices’ in regard to personnel information management.☑ Managed employee relations by ensuring fair and quick settlement of grievances and disputes.☑ Ensured compliance in liaison with regulatory and statutory bodies and provided guidance on labour laws and company regulations.☑ Accountable for recruitment and the on-boarding process of new staff.☑ Managed and monitored the administration of medical, occupational health and staff welfare programs.☑ Assisted team leaders in dealing with employee issues and counseling employees, conducting evaluations, staff training, problem solving, and consensus building.☑ Served as a resource for all team members on all human resources issues.☑ Oversaw the Organizational Development & training function and developed employee training programs.☑ Maintained inter and interdepartmental workflow by providing information to and cooperating with co-workers.☑ Responsible for Payroll processing and benefits administration for all staff.☑ Responsible for facilitating travel booking and hotel reservations, as well as facilitating the processing of directors' visa applications with the appropriate authorities. Show less

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  Afrisend Money Transfer Limited

  Aug 2022 - now

  Human Resource Manager

  ▶️ Key Contributions & Results.☑ Designing, implementing, and monitoring adherence to HR policy, processes, and procedures to ensure best practices, efficiency and responsiveness to both organization strategy and employee needs.☑ Nurturing a positive work environment with a balance between meeting the corporate strategies and employee needs☑ Managing the recruitment and selection process to ensure the company has all required competencies to deliver its mandate☑ Overseeing and managing a performance appraisal system that drives employee productivity while addressing capacity gaps.☑ Designing and implementing an innovative reward programme to motivate and retain key talent☑ Reviewing existing HR policies and align to best practice and guide management on HR decisions through HR metrics.☑ Ensuring legal compliance and oversee the administration team and ensuring facilities are managed well.☑ Measuring employee satisfaction and identifying areas that require improvement.☑ Preparing and managing HR plans and budgets.☑ Providing scheduled and ad-hoc HR reports to the Management. Show less