Experience

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  Abbott

  Oct 1986 - Jan 2002

  • Regional Trainer

    Jan 1999 - Jan 2002

  • Chemistry and Immunoassay Hardware Specialist

    Jan 1995 - Dec 1998

  • Senior Field Service Engineer

    Feb 1991 - Dec 1994

  • Field Service Engineer

    Feb 1989 - Jan 1991

  • Manufacturing Engineer

    Oct 1986 - Jan 1989
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  Abbott

  Aug 2002 - Sept 2007

  Area service manager

  Management of a group of 20 Instrument Specialist, Applications Specialist and Field Service personnel. This group focuses on account management, technical support and customer site integration. Total territory sales revenue generation annually for this account area is 16.2MM.

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  Abbott

  Oct 2008 - Aug 2022

  My focus area is on developing partnerships between my organization and other companies that create winning opportunities for our customers and organizations. I specialize in developing partnerships that create solutions in clinical diagnostics, automation and informatics for our customers in the clinical diagnostic area of healthcare.I manage a staff that supports the relationship needs of 5 companies that provide products and services as part of negotiated partnerships. I also manage a team of technical support experts that provide sales focus and customer integration services to this customer set, including field service staff covering North America. Show less

  • Director of Customer Service

    Aug 2018 - Aug 2022

  • Regional Service Director - US

    Jun 2011 - Jul 2018

  • Strategic Business Development, Automation & Informatics

    Oct 2008 - Jun 2011