Monica Horne

Monica horne

bookmark on deepenrich
location of Monica HorneMesa, Arizona, United States
Followers of Monica Horne1000 followers
  • Timeline

  • About me

    Customer Success Manager- Executive Accounts | USA Today Network- LocalIQ

  • Education

    • Phoenix college

      2004 - 2006
      Culinary studies pastry arts
  • Experience

    • Future ranking

      Mar 2010 - Aug 2010
      Account executive

      Bellevue, WA— March 2010-August 2010Consistently met or exceeded previously established monthly sales goals. Responsible for seeking out qualified companies that had websites to sell Search Engine Optimization packages in assigned vertical.

    • Integrate

      Jan 2011 - Jun 2013

      Managed a team of 15 account support representatives who were each responsible for managing a book of business with an average net annual revenue of $500k-$2 million dollars with over 100 clients each.• Directly responsible for over 120 clients with a book of business of $3 million dollars in annual revenue.• Monitored progress made by each team member to ensure that quarterly and annual targets were met.• Team was responsible for major profit growth for the company, going from an average of $50k per month in company profit, to over $1 million per month in company profit within the first year as manager. Show less

      • Corporate Trainer

        Nov 2012 - Jun 2013
      • Account Support Team Manager

        Jan 2011 - Dec 2012
    • G/o digital

      Aug 2013 - Mar 2017
      Digital account manager

      • Developed and recommended strategies for products and services for digital advertising accounts in an assigned market.• Maintained close client communications while clearly defining marketing objectives through strategy calls.• Prepared market performance analysis reports advertising strategies for each client.• Wrote all ad copy for online marketing campaigns.

    • Cofactor

      Jan 2015 - Aug 2016
      Client service director

      • Responsible for onboarding and account management of all small and medium sized business clients through Cofactor’s Standard Platform.• Manage the full production cycle to ensure quality content and on-time service delivery.• Collaborated with retail clients to shape effective and creative digital retail campaigns.• Provided API and technical support for both retail clients and partners to drive marketing initiatives.

    • Gannett | usa today network

      Mar 2017 - Jan 2022

      • Develops and recommends strategies for products and services for digital Pay-for-Performance accounts.• Collaborates with sales and IT to build effective relationships with clients to manage and build clients’ businesses.• Identifies marketing objectives prior to campaign development to ensure smooth onboarding of clients to the marketing platform.• Actively monitor campaign performance in order to make necessary recommendations for optimization.• Builds out monthly reporting dashboards focusing on performance in relation to marketing objectives. Show less • Strategized and executed coaching/training with our Southeast Regional Client Success Manager Team on digital marketing strategies for Gannett’s digital marketing clients.• Mentored each Client Success Manager on how to develop and implement strategies while maintaining ongoing management of the client’s digital marketing plan.• Provided consultation to Regional Market Leads, Client Success Managers, Account Executives, and Clients on how to best to leverage current and emerging marketing solutions to meet their business needs.• Developed informative process reference guides and trainings to help develop each Client Success Manager’s skills and knowledge base on all Digital Marketing Products.• Collaborated with sales to build effective relationships with clients to manage and build clients’ businesses.• Collaborated with Client Service Managers to write all ad copy for online marketing campaigns. Show less • Developed and recommended strategies for products and services for digital advertising accounts in an assigned market.• Collaborated with sales executives, building effective relationships with clients to manage and build the clients’ businesses.• Identified marketing objectives prior to campaign development to ensure smooth onboarding of clients to the marketing platform.• Actively monitored campaign performance in order to make necessary recommendations for optimization.• Build out monthly reporting dashboards focusing on performance in relation to marketing objectives.• Collaborated with Clients to write all ad copy for their online marketing campaigns. Show less

      • Pay-For- Performance (PFP) Digital Marketing Expert

        Oct 2019 - Jan 2022
      • Regional Digital Marketing Expert

        Jul 2018 - Oct 2019
      • Marketing Expert

        Mar 2017 - Jul 2018
    • Usa today network | localiq

      Jan 2022 - now
      Customer success manager- executive accounts
  • Licenses & Certifications

    • Media buying academy-certificate of completion-media buyingcer

      Media buying academy
      Sept 2012
    • Astd certified trainer-certificate of completion

      Association for talent development (atd)
      Sept 2012
    • Adwords certification

      Google
      Nov 2021
    • Google analytics certification

      Google
      May 2021
  • Volunteer Experience

    • Volunteer

      Issued by Republic Media Volunteer Team on Jan 2014
      Republic Media Volunteer TeamAssociated with Monica Horne