Patricia Wienandts

Patricia wienandts

bookmark on deepenrich
location of Patricia WienandtsBelo Horizonte, Minas Gerais, Brazil
Followers of Patricia Wienandts701 followers
  • Timeline

  • About me

    Senior Operations Manager, Sourcing & Procurement, Outsourcing, Strategic Planning, Continuous Improvement, Automation, Best Practices

  • Education

    • Unisinos

      1997 - 2003
      Barchelor international trade
    • Espm escola superior de propaganda e marketing

      2008 - 2009
      Post-graduate business leadership and people strategy
  • Experience

    • Philip morris international

      Jun 2004 - Jun 2010

      Inventory analysis and planning for national and imported goods for cigarettes main categoriesStock management for items with drawbackSupplier development and performance managementDirect and indirect material sourcing and procurementNegotiation with suppliers – BIDs, quality complains and rejections of products Participation on projects to launch new products along with marketing and production departments.Development of new alternatives of materials and suppliers with the Develop and Research department, assuring the specifications requested. Show less Inventory analysis and planning for national and imported goods for Packaging MaterialsStock management for items with drawbackSupplier development and performance managementDirect and indirect material sourcing and procurementParticipation in SAP MM implementation.Negotiation with suppliers – BIDs, quality complains and rejections of products Participation on projects to launch new products along with marketing and production departments.Development of new alternatives of materials and suppliers with the Develop and Research department, assuring the specifications requested. Show less

      • Senior Purchase Analyst for Sourcing & Procurement

        Apr 2006 - Jun 2010
      • Purchase Analyst for Sourcing & Procurement

        Jun 2004 - Mar 2006
    • Infosys bpm

      Sept 2010 - now

      Project for Global Account for US Client in the Technology Industry with USD 116 Bi in RevenueSourcing & Procurement support, main categories Marketing, Professional Services, IT (Software) and Facilities.Direct reporting to Global Client Operations Head based in India.Team management of senior and specialists resources that support stakeholders based in US (English) and Latam (Spanish and Portuguese).Responsibilities:• Manage key stakeholder´s relationship. • Support large sourcing projects and supplier negotiations. • Oversee category strategies for designated categories. • Support market intelligence and analytics reports.• Lead process improvement and automation opportunities for the region.• Service delivery and performance, according to SLAs and KPIs.• Regular governance calls with key stakeholders for review of deliverables.• People management.• Risk management and mitigation strategies.• Review contractual obligations, changes, and the inclusion of new services. Show less Project for British Multinational Consumer Goods Company with USD 60 Bi in RevenueResponsible for an operation of Sourcing & Procurement for 20 countries in Latam and more than 50 business units.Direct reporting to Global Client Operations Head based in India.Team management of senior and specialists’ resources that support stakeholders based in Latam (Spanish and Portuguese).Support provided for Procurement (R2P), Spend Analysis and negotiation opportunities mapping, Sourcing Projects execution and catalogs implementation for indirect categories (Marketing, Facilities, IT, Travel) and Capex and MRO.Responsibilities:• Supervise the spend analysis and savings opportunities identification for negotiation with suppliers to maximize the savings.• Support large sourcing projects and supplier negotiations.• Lead process improvement and automation opportunities for the region.• Service delivery and performance, according to SLAs and KPIs• Regular governance calls with key stakeholders for review of deliverables.• Report of processes issues and work in the action´s plan development and implementation.• Process compliance according to policies and procedures• Savings delivery, Team management based on performance evaluation.• Client relationship as direct point of contact for key regional stakeholders Show less Project for Global Pharma Company with headquarter based in London / UK with USD 35 Bi in RevenueDirect reporting to Global Client Operations Head based in India.Responsible for an operation of Sourcing & Procurement for 20 countries in Latam.Support provided for Procurement (R2P), Spend Analysis and negotiation opportunities mapping, Sourcing Projects execution and catalogs implementation for indirect categories (Marketing, Facilities, IT, Travel) and MRO.Responsibilities:• Supervise the spend analysis and savings opportunities identification for negotiation with suppliers to maximize the savings.• Support large sourcing projects and supplier negotiations.• Lead process improvement and automation opportunities for the region.• Service delivery and performance, according to SLAs and KPIs• Regular governance calls with key stakeholders for review of deliverables.• Report of processes issues and work in the action´s plan development and implementation.• Process compliance according to policies and procedures• Savings delivery, Team management based on performance evaluation.• Client relationship as direct point of contact for key regional stakeholders. Show less Work along with sales teams and internal consultants based in different geographies, stakeholders from global clients and business partners to understand requirements and design optimum business solutions and proposals to offer best in class Business Process Outsourcing services from Infosys.Responsibilities:• Perform process mapping in areas like Finance, Sourcing & Procurement, HR and Customer Services of big companies in different industries.• Develop technical proposals with detailed scope of services and improvement plan for new clients of BPO to offer the best optimizations for their activities in alignment with a global internal consultant team from different geographies.• Participate in client workshops, solution walk through sessions, due diligence, process definitions and core migration activities.• Project Management, transition planning and execution for new engagement on boarding.• Document progress and prepare regular status reports. • Manage the sign offs at various stages of transition. Show less Project for one of the largest global electronic manufactures with headquarters in Amsterdam and revenue EUR 17 BiReporting directly to the Global Client Head based in Poland.Support in Procurement activities for all Brazil business units.Responsibilities:• Supervise and lead respective teams. • Conduct performance management and trainings of the assigned team.• Manage procurement process, ensuring up to date documentation. • Identify process improvement opportunities and manage implementation. • Single point of contact for the customer, providing reports and developing action plans.• Resolve any escalated issues.• Manage SLAs on turn around process, savings, and process compliance according to policies. • Support quality management activities. Show less

      • Senior Lead - Client Operations & Services

        Mar 2022 - now
      • Senior Operations Manager - Latam

        Mar 2019 - Feb 2022
      • Operations Manager - Latam

        May 2017 - Feb 2019
      • Presales Consultant – Outsourcing Solution Design

        Mar 2012 - Apr 2017
      • Procurement Assistant Manager BPO

        Sept 2010 - Mar 2012
  • Licenses & Certifications