
Timeline
About me
Senior Operations Manager, Sourcing & Procurement, Outsourcing, Strategic Planning, Continuous Improvement, Automation, Best Practices
Education

Unisinos
1997 - 2003Barchelor international trade
Espm escola superior de propaganda e marketing
2008 - 2009Post-graduate business leadership and people strategy
Experience

Philip morris international
Jun 2004 - Jun 2010Inventory analysis and planning for national and imported goods for cigarettes main categoriesStock management for items with drawbackSupplier development and performance managementDirect and indirect material sourcing and procurementNegotiation with suppliers – BIDs, quality complains and rejections of products Participation on projects to launch new products along with marketing and production departments.Development of new alternatives of materials and suppliers with the Develop and Research department, assuring the specifications requested. Show less Inventory analysis and planning for national and imported goods for Packaging MaterialsStock management for items with drawbackSupplier development and performance managementDirect and indirect material sourcing and procurementParticipation in SAP MM implementation.Negotiation with suppliers – BIDs, quality complains and rejections of products Participation on projects to launch new products along with marketing and production departments.Development of new alternatives of materials and suppliers with the Develop and Research department, assuring the specifications requested. Show less
Senior Purchase Analyst for Sourcing & Procurement
Apr 2006 - Jun 2010Purchase Analyst for Sourcing & Procurement
Jun 2004 - Mar 2006

Infosys bpm
Sept 2010 - nowProject for Global Account for US Client in the Technology Industry with USD 116 Bi in RevenueSourcing & Procurement support, main categories Marketing, Professional Services, IT (Software) and Facilities.Direct reporting to Global Client Operations Head based in India.Team management of senior and specialists resources that support stakeholders based in US (English) and Latam (Spanish and Portuguese).Responsibilities:• Manage key stakeholder´s relationship. • Support large sourcing projects and supplier negotiations. • Oversee category strategies for designated categories. • Support market intelligence and analytics reports.• Lead process improvement and automation opportunities for the region.• Service delivery and performance, according to SLAs and KPIs.• Regular governance calls with key stakeholders for review of deliverables.• People management.• Risk management and mitigation strategies.• Review contractual obligations, changes, and the inclusion of new services. Show less Project for British Multinational Consumer Goods Company with USD 60 Bi in RevenueResponsible for an operation of Sourcing & Procurement for 20 countries in Latam and more than 50 business units.Direct reporting to Global Client Operations Head based in India.Team management of senior and specialists’ resources that support stakeholders based in Latam (Spanish and Portuguese).Support provided for Procurement (R2P), Spend Analysis and negotiation opportunities mapping, Sourcing Projects execution and catalogs implementation for indirect categories (Marketing, Facilities, IT, Travel) and Capex and MRO.Responsibilities:• Supervise the spend analysis and savings opportunities identification for negotiation with suppliers to maximize the savings.• Support large sourcing projects and supplier negotiations.• Lead process improvement and automation opportunities for the region.• Service delivery and performance, according to SLAs and KPIs• Regular governance calls with key stakeholders for review of deliverables.• Report of processes issues and work in the action´s plan development and implementation.• Process compliance according to policies and procedures• Savings delivery, Team management based on performance evaluation.• Client relationship as direct point of contact for key regional stakeholders Show less Project for Global Pharma Company with headquarter based in London / UK with USD 35 Bi in RevenueDirect reporting to Global Client Operations Head based in India.Responsible for an operation of Sourcing & Procurement for 20 countries in Latam.Support provided for Procurement (R2P), Spend Analysis and negotiation opportunities mapping, Sourcing Projects execution and catalogs implementation for indirect categories (Marketing, Facilities, IT, Travel) and MRO.Responsibilities:• Supervise the spend analysis and savings opportunities identification for negotiation with suppliers to maximize the savings.• Support large sourcing projects and supplier negotiations.• Lead process improvement and automation opportunities for the region.• Service delivery and performance, according to SLAs and KPIs• Regular governance calls with key stakeholders for review of deliverables.• Report of processes issues and work in the action´s plan development and implementation.• Process compliance according to policies and procedures• Savings delivery, Team management based on performance evaluation.• Client relationship as direct point of contact for key regional stakeholders. Show less Work along with sales teams and internal consultants based in different geographies, stakeholders from global clients and business partners to understand requirements and design optimum business solutions and proposals to offer best in class Business Process Outsourcing services from Infosys.Responsibilities:• Perform process mapping in areas like Finance, Sourcing & Procurement, HR and Customer Services of big companies in different industries.• Develop technical proposals with detailed scope of services and improvement plan for new clients of BPO to offer the best optimizations for their activities in alignment with a global internal consultant team from different geographies.• Participate in client workshops, solution walk through sessions, due diligence, process definitions and core migration activities.• Project Management, transition planning and execution for new engagement on boarding.• Document progress and prepare regular status reports. • Manage the sign offs at various stages of transition. Show less Project for one of the largest global electronic manufactures with headquarters in Amsterdam and revenue EUR 17 BiReporting directly to the Global Client Head based in Poland.Support in Procurement activities for all Brazil business units.Responsibilities:• Supervise and lead respective teams. • Conduct performance management and trainings of the assigned team.• Manage procurement process, ensuring up to date documentation. • Identify process improvement opportunities and manage implementation. • Single point of contact for the customer, providing reports and developing action plans.• Resolve any escalated issues.• Manage SLAs on turn around process, savings, and process compliance according to policies. • Support quality management activities. Show less
Senior Lead - Client Operations & Services
Mar 2022 - nowSenior Operations Manager - Latam
Mar 2019 - Feb 2022Operations Manager - Latam
May 2017 - Feb 2019Presales Consultant – Outsourcing Solution Design
Mar 2012 - Apr 2017Procurement Assistant Manager BPO
Sept 2010 - Mar 2012
Licenses & Certifications
- View certificate

Creating a high performance culture
LinkedinJan 2019 - View certificate

Leading with emotional intelligence (2013)
LinkedinNov 2018 - View certificate

Performing under pressure
LinkedinDec 2018 - View certificate

Building business relationships
LinkedinNov 2018 - View certificate

Creating a culture of strategy execution
LinkedinDec 2018 - View certificate

Developing executive presence
LinkedinDec 2018 - View certificate

Embark part-2
LinkedinJan 2019 - View certificate

Leading with stories
LinkedinNov 2018 - View certificate

Delivering employee feedback
LinkedinNov 2018 - View certificate

Digital transformation
SimplilearnOct 2018
Languages
- enEnglish
- esEspanhol
- poPortuguês
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