Deep Enrich
Imran Ugradar
Operations Support Analyst
349 followers
Ilford, England, United Kingdom
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About me
Senior Desktop Support Analyst at Dimensional Fund Advisors
Education
Chigwell High School
1995 - 1999Seven Kings High School
1992 - 1995
Experience
Barclays Wealth and Investment Management
Sept 2007 - May 2009Operations Support Analyst
HSBC Insurance
Jun 2009 - Mar 2010Service Desk Analyst
Simmons & Simmons
Jan 2010 - Jun 2012Senior Service Desk Analyst1st/2nd line support to Simmons & Simmons offices
BDO LLP
Jun 2012 - Feb 2013Senior Service Desk Analyst1st/2nd line support to BDO LLP UK offices
Fieldfisher
May 2013 - Aug 20222nd line support to FFW offices
Second Line Support Analyst
May 2015 - Aug 2022First Line Support Analyst
May 2013 - May 2015
Dimensional Fund Advisors
Aug 2022 - nowSenior Desktop Support Analyst
Jan 2025 - nowDesktop Support Analyst
Aug 2022 - now
Licenses & Certifications
- View certificate
Snow Server and Enterprise Licensing
Snow SoftwareJan 2022
- View certificate
Proofpoint Certified DLP Specialist 2024
Credly by PearsonOct 2024 - View certificate
Snow Inventory Administrator
Snow SoftwareJan 2022 - View certificate
Snow Desktop and End-User Licensing
Snow SoftwareFeb 2021 - View certificate
Service Desk Institute (SDI®) Service Desk Analyst (SDA)
APMG InternationalMar 2018
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