Experience

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  Save the children uk

  Jun 2007 - Dec 2009

  Database officer
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  Unicef sri lanka

  Feb 2010 - Feb 2012

  Information communication technology assist.

  • Imaged and configured PCs and laptops, ensuring proper functionality and adherence to UNICEFstandards. Time of OS upgrading accomplished over 100 imaged laptops.• Involved, designed, and supervised remarkable implementation of new LAN layout by upgrading 240terminals with Cat 6 and installing server rack cabinet and installing and configuring to fitted bladeservers.• Collaborated with the Global UNICEF ICT team to implement and enforce security measures, ensuringthe confidentiality, integrity, and availability of information systems.• Conducted regular maintenance activities, including system updates, patches, and upgrades, to enhanceperformance and security.• Documented and maintained records of ICT equipment, licenses, and inventory, ensuring accuracy andcompliance with organisational standards. Show less

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  Victoria street fx

  Jun 2014 - May 2019

  Cash controller

  • Adhered to all company policies and procedures, including those related to compliance, risk management,and anti-money laundering regulations, minimizing the risk of theft or fraud, ensuring full compliance at alltimes.• Contributed to the achievement of sales targets daily and revenue goals by activelypromoting additional services such as money transfers, prepaid travel cards, and other bureau de changeproducts.• Handled cash transactions accurately and efficiently, ensuring that customers received the correct amountof foreign currency or traveller’s checks based on the prevailing exchange rates and verify the authenticityusing designated tools and procedures, promptly reporting any counterfeit or suspicious items to theappropriate authorities. Show less

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  Amazon

  Jun 2020 - now

  It support

  • Assist IT-related inquiries, providing technical support and guidance to ensure smooth operations.• Oversaw Amazon asset and inventory databases, performing regular checks and audits to maintainaccurate records of IT assets and equipment.• Conduct shift and daily infrastructure audits using customised Quip sheet, ensuring the integrity andensure the terminals connect through associated network infrastructure including ethernet terminals,stations and peripherals cover more than 5,000• Generate shift and daily reports to provide updates on infrastructure status, inventory, and any issues/ incidents encountered.• Ensure Amazon compliance with security protocols and data protection regulations, adhering to Amazon's information security policies during image of hardware peripherals.• Active Directory management.• Printer Management (Print Server and Local and Network printers management). Show less