Experience

• 

  Fortuna hotel hanoi

  Jun 2010 - Feb 2012

  Sales executive

  o Expanded existing top travel agent accounts, mostly in Southeast Asia, including top accounts from Korean, Japan, Thailand, Taiwan, China, European and airlines to Hanoio Exceeded personal sales target (room nights) from 30% to 100% for the 05 consecutive months from October 2011 to February 2012o Upheld almost 40% of the production from leisure market in the hotel

• 

  Novotel phan thiet

  Feb 2012 - May 2012

  Sales manager

  o Developed leisure accounts from mainly Asia market, including China, Indonesia, Philippines and Taiwano Expanded Scandinavian, Swiss, German, Russian-speaking and French-speaking marketso Reconnected and boosted domestic and MICE markets from both Hanoi and HCM Cityo Took care of corporate segments for MICE requests

• 

  Ihg hotels & resorts

  Jul 2012 - Jul 2014

  In charge of all market segments in Hanoi, e.g. Corporate, Leisure, Embassies, Chambers & Ministries In charge of planning for sales strategy for pre-opening hotelMain segment: Corporate in Hanoi In charge of all market segments in Hanoi, e.g. Corporate, Leisure, Embassies, Chambers & Ministries

  • Business Development Manager

    Oct 2013 - Jul 2014

  • Business Development Manager

    Jan 2013 - Oct 2013

  • Business Development Manager

    Jul 2012 - Dec 2012
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  Lotte hotels and resorts

  Jul 2014 - Sept 2015

  Senior sales manager

  Worked with government agencies and NGO organizations to bring business to the hotel; trained new staffs

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  Embassy of the royal kingdom of saudi arabia in hanoi

  Sept 2015 - Apr 2022

  Officer - economic & political affairs section
• 

  Duy tan university

  Oct 2020 - now

  Researcher
• 

  Broward college

  Apr 2023 - now

  Adjunct lecturer