Experience

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  Mcdonald's

  Jan 2012 - Oct 2014

  Assistant manager

  Serving customers over the counterO/A Duties (including doing cash, waste, and stock entering) Dealing with customer queries, complaints, and refunds Delivery and Stock OrganisationAssisting opening and closing of the store

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  Commodore airport hotel

  Oct 2014 - Mar 2015

  Room service attendant

  Mini BarHousekeepingTransporting guests to and from the hotel

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  Challenge fuel nz

  Mar 2015 - Jul 2019

  Shift supervisor

  Serving customers over the counter Assisting customers to refuel their cars. Lotto OperatorLPGEOD cash count

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  Kfc kentucky fried chicken

  Jul 2017 - Nov 2019

  Shift supervisor

  • Serving customers over the counter• O/A Duties (Including counting cash, inventory waste and stock entering)• Dealing with customer queries, complaints, and refunds• Assisting opening and closing store• Assisting other managers to run shifts on a regular basis.• Training new employees

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  Millennium services group limited

  Nov 2019 - Jul 2022

  Site manager

  • Providing a range of cleaning services to maintain a high standard of cleanliness and hygiene.• Led and managed a team of up to 30 staff.• Planning PPM work every month and helping the Specialist team with stripping and resealing thefloors, Working at heights.• Training New staff and Toolboxes Training• Experience with Payroll, Recruitment, and roster management• Quality Assurance with Clients once a week• Making Roster and Ordering Cleaning Supplies• Ability to build and maintain strong client relationships.• Good Verbal and Written communication skills• Sound Understanding of Safe Chemical use and OHS in the workplace. Show less

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  Master cleaning

  Aug 2022 - Dec 2023

  Operations manager

  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.• Work with the board of directors to determine values and mission, and plan for short and long-term goals.• Ensure all operations are carried out in an appropriate, cost-effective way.• Improve operational management system, processes, and best practices.• Purchase materials, plan inventory and oversee business efficiency.• Make important policy, planning, and strategy decisions.• Work with direct stakeholders to oversee budgeting, reporting, planning, and auditing.• Recruit, train, toolbox and lead a team of 65 staff and 8 managers.• Stays up to date with industry regulations, trends, and technology.• Serving outstanding and exceptional customer service to our existing 138 Clients.• Manage health and safety and staff well-being. Show less

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  City facilities management australia

  Jan 2024 - now

  Cleaning operations manager

  Managing Cleaning/ Trolley Collection for 10 Kmart Stores.Building and Maintaining Clients Relations.Supervise and manage cleaning staff, including hiring, training, and scheduling.Managing inventory of cleaning supplies and equipment.Develop and implement cleaning procedures and protocols.Ensure compliance with health and safety regulations and standards.Monitor and inspect the cleanliness of facilities and address any issues.Conduct regular audits and inspections to ensure cleaning standards are met.Address clients complaints and resolve issues promptly.Ensure adherence to safety protocols and use of personal protective equipment (PPE).Keep up-to-date with industry best practices and regulations.Conduct safety training and drills for staff. Show less