Experience

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  Lexisnexis

  Aug 2001 - May 2007

  Data analyst

  Responsible for full lifecycle analysis including requirements, activities and design. Interpreted data, analyzed results using statistical techniques. Developed and implemented data analysis, data collection systems and other strategies that optimized statistical efficiency and quality. Acquired data from primary and secondary data sources and maintained databases. Worked with management to prioritize business and information needs. Strong technical expertise regarding data models, database design development, data mining and segmentation techniques. Show less

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  Petco

  Apr 2012 - Oct 2015

  Assistant manager

  Experienced Assistant Store Manager with depth in recruiting, training, mentoring, coaching, and developing staff in large, consumer-focused store operations. Strong budgeting, sales forecasting, and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash/inventory management. Broad skills in educating personnel to achieve exceptional levels of customer service, building teams, and ensuring the achievement of corporate goals.

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  Coralvue

  Jan 2016 - Oct 2021

  Technical support product specialist

  Assisted customers with warranty and technical support for Reef Octopus, Maxspect, IceCap, Abyzz, AutoAqua, Focustronic, and Hydros product lines. Helped customers understand the technical aspects of Hydros operating systems. Modify, repair, and improve saltwater aquarium lighting, pumps, and protein skimmers including soldering surface mount PCB boards, wiring for Hydros cables, and other miscellaneous electronic equipment. Assisted in developing new or updated electronic systems, components, or products. Tested system functionality and used those results to help create a high-quality controller for aquarium automation. Show less

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  Freelance

  Jun 2021 - Sept 2023

  Web designer