Varun Rao

Experience

• 

  Numerator Technologies

  Jun 2007 - Oct 2009

  * Contracted to Hewlett Packard Education Services. * Involved in supporting HP infrastructure for all HP trainings on all HP Certification courses and all other HP Education services course offerings. * Maintained and Setup systems based on: • HP 9000 • Integrity Entry level servers • Blades Systems • Proliant ML Servers • Proliant DL Servers* Set up and maintained DHCP and DNS Server* Maintained and mapped internal HP Education Services network.* Setup and Maintained HP Multi-function Printers* Fixed and maintained Desktops, Workstations and Laptops. * Installed HP-UX 11iv3 mission critical on a regular basis Show less

  • Business Developer

    Mar 2009 - Oct 2009

  • System Administrator

    Jun 2007 - Feb 2009
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  EHealth Solutions

  Nov 2009 - Sept 2010

  Software engineer

  • Project Management• Project tracking/reporting• Achieving development plans and schedules• Full lifecycle development• Scope/requirements definition• Design database according to project requirements• Design and development of front end interface

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  NetHealth Solutions

  Sept 2010 - Jul 2011

  Software Engineer

  • Hardware support for TeleRadiology Sites- Client viewing systems setup and configuration- Creating and maintaining ESXi based servers- Maintaining PACS servers- Support to clients for all hardware issues pertaining to TeleRadiology project- Maintaining HP G6 DL380 servers for Department Of Health for TeleRadiology project• Software support for TeleRadiology sites- Ensuring high availability of TeleRadiology services- Creating and maintaining virtual machines for TeleRadiology project- Remote support to clients for software issues pertaining to TeleRadiology Project• Management and development of TeleMedicine solutions- Integration of software solutions to create a working TeleMedicine system.- Interfacing and testing hardware and medical equipment to integrate with theTeleMedicine software solution• Creation and maintenance of web based tool for reporting on TeleRadiology software- Statistical analysis- Billing report Show less

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  Datacentrix (Pty) Ltd

  Jun 2011 - Jul 2012

  Microsoft Administrator

  • Managed and maintained systems on the following technologies:- Microsoft Windows Server 2008- Microsoft Active Directory- Microsoft Exchange- File Servers- VMware- GPO creation- Service Desk- Implementation of proactive hardware and software monitoring tools• IT support and maintenance for Datacentrix clients:- Break fix laptops, desktops and workstation- Break fix servers (predominantly ML servers)- Break fix printers- Install and configure operating systems as per client requirements- Install and configure client software services as per requirements• Implementation of help desk tool- Setup and configure a help desk tool for use by Datacentrix for an on-going project• Polycom video conferencing- Assisted in the setup and configuration and management of Polycom VC Show less

• 

  Tecmed Africa PTY LTD

  Jul 2012 - Mar 2015

  IT Specialist / Project Manager

  • Customer projects and systems. - Install and configure enterprise infrastructure based on below health software solutions * Carestream PACS/RIS * Millensys PACS * Rauland Responder 4000 Nurse Call System * MultiView Systems - Quality control testing on systems - Project manage services at client site to ensure customer requirements are met and system is functional - Manage customer sites to ensure availability of services - Ensure client servers are backed up - Provide support to sites in South Africa and internationally - Acquire supplier quotes for new and faulty systems and ensure speedy resolution - Rack mount servers, installation of network peripherals and storage devices• Assisted in technical specification, acquiring supplier quotation and costing for tenders• Acquired customer requirements for request for quotes• Managed and maintained systems on the following technologies: - Microsoft Windows Server 2008/Server 2012 - Microsoft Windows XP/Vista/7/8 - Dell/Mecer Servers - Dell/Mecer/Lenovo/Toshiba/HP Workstations/Desktops/Laptops - Tape Libraries/NAS Devices/Storage Servers - Network switches and supporting peripherals - SQL Server 2008 - Microsoft Active Directory - Implementation of proactive hardware and software monitoring tools• Implementation of help desk tool - Setup and configure a help desk tool for use by Tecmed for internal IT processes• Installed and configured security services• Ensure timely resolution of IT related issues for Tecmed Africa and its staff• Implementation of cost saving alternatives for IT services• Involved in the planning and design of IT infrastructure for head office Show less

• 

  HWSETA

  Apr 2015 - Jul 2023

  • Oversee the design and implementation of ICT technology infrastructures (ERP system) for the HWSETA.• Sustain integrated information system results by defining, delivering, and supporting information systems.• Assess information systems results by auditing application of systems.• Design maintenance procedures and put them into operation.• Schedule upgrades and security backups of hardware and software systems.• Consult computer users to ascertain needs and to ensure that facilities meet user or project requirements.• Evaluate the functionality of IT systems and proposes areas for improvement to enable efficient usability.• Perform analysis and modification of existing programs and operations to meet changing needs and to provide for system enhancements.• Research and install new systems.• Design and modify existing programs and data structures.• Provide for proper maintenance of assigned programs.• Managing crisis situations, which may involve complex technical hardware or software problems.• Enhance information systems results by identifying information systems technology opportunities and developing application strategies.• Maintain professional and technical knowledge by attending educational workshops; reviewing professionalpublications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.• Testing and modifying systems to ensure that that they operate reliably.• Implementing and managing security or integrity and backup procedures.• Managing secure network access for remote users.• Ensuring that users adhere to software licensing laws.• Safeguard assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.• Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective action. Show less • Manage IT staff and ensure that they have the necessary skills and support to achieve their objectives.• Direct and lead project teams to ensure successful completion of IT projects.• Develop and ensure compliance to HWSETA IT policies and procedures.• Manage and control vendor invoices, financial reports and monthly accruals.• Ensure availability of IT resources for users and manage IT assets.• Supervise development of business specific systems and applications through Systems Development Life-Cycle.• Direct technical and personnel resources to achieve quality, time within budgetary constraints.• Ensure development and delivery of products, resources and services as per HWSETA requirements.• Work with specialists in field of development, users and customers, produce goals and target specifications, solving conflict or problems that may arise.• Quality Assurance and testing of in-house developed systems and applications.• Development and deployment of custom reports as required by HWSETA• Ensure continuity of IT services for HWSETA at all times.• Mitigate IT risks as identified.• Perform root cause analysis of complex system problems and provide corrective actions.• Develop performance and system models, graphs, charts and specifications when needed.• Maintain server flow of information, communication channels, troubleshooting, diagnostics, security and availability of information. • Maintain electronic library of user guides and training materials.• Analyse metrics to evaluate IT system performance and recommend improvements. Show less

  • Systems Manager

    Jul 2019 - Jul 2023

  • IT Coordinator

    Apr 2015 - Jun 2019
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  Kaelo

  Jul 2023 - now

  • Information Technology Executive

    May 2024 - now

  • Head of Technology

    Jul 2023 - Apr 2024