Mario Kruh-vuk

Experience

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  Hrvatski Telekom

  Jul 2004 - Mar 2007

  Telephone sales of mobile phones and mobile services to bussiness customers First level support to private and bussiness custromers.Technical support agent.Billing agent.

  • Telesales Agent

    Oct 2006 - Mar 2007

  • Customer Service Agent

    Jul 2004 - Sept 2006
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  Metronet telekomunikacije d.d.

  Mar 2007 - Feb 2014

  As network and service expert in Network Operations Center, my role was second level support to our bussiness customers, as to track network management system and solving any network problem which appeared on screen Local number portability administration.Billing administration.

  • Network and service expert

    Aug 2009 - Feb 2014

  • Administration specialist

    Mar 2007 - Jul 2009
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  Comping

  Mar 2014 - Jan 2020

  Network System Engineer/Project manager

  My responsibilities include:- providing technical support remotely or at customer location. - presales - design, implementation, maintenance of network solutions based on Cisco, Checkpoint, HP, Fortinet, - project leader (PoC AlienVault, Replacing the active network equipment in the dormitories Cvjetno naselje and Stjepan Radic and installation and implementation of HPE Intelligent Management Center...)- as a project manager, my responsibilities are project team management, direct communication with the user, design and delivery of project documentationr Show less

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  Infobip

  Jan 2020 - now

  • Senior Core Network Engineer

    Jul 2022 - now

  • Core Network Engineer

    Jan 2020 - Jun 2022