Ryan Cherry

Experience

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  Waldameer Park Inc

  May 2012 - Sept 2015

  Assistant Rides Manager

  • Oversee the daily operation of over thirty rides, including large roller coasters• Motivate employees to work safely and efficiently while providing outstanding guest service• Assist in the hiring, training and scheduling of employees for weekly and daily assignments• Create and implement operating procedures to improve safety, guest satisfaction and operating efficiency of employees and each individual rides• Responsible for resolving guest complains, showing strong problem solving to resolve any situation• Ensure emergency ride evacuations are completed in a safe and efficient manner Show less

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  Cedar Fair Entertainment Company

  Sept 2013 - Nov 2014

  Ride Leadership Team

  • Performed individual tasks, as well as with a team to ensuring standard operation of various rides including coasters, Sling Shot, Skyscraper, and antique cars• Ensured employee breaks were distributed at scheduled times• Completed opening and closing check-lists for the attraction• Exemplified excellence to produce high-quality work on a daily basis

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  Walt Disney World

  Jan 2015 - May 2015

  Kilimanjaro Safaris Operations

  • Created magical experiences for guest through safety, courtesy, show and efficiency • Worked together with a large team to achieve Guest Carry Targets of 3000 guests per hour• Demonstrated strong knowledge of animal facts to entertain a ride vehicle carrying above 36 guests• Communicated and interacted with guests from all over the world• Adapted to effectively handle changing situations or policies

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  SeaWorld Parks & Resorts Orlando

  Sept 2015 - Jan 2016

  Attractions Host
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  Walt Disney World

  Sept 2015 - Dec 2015

  Merchandiser
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  Morey's Piers, Beachfront Water Parks & Resorts

  Jan 2016 - Jul 2022

  Area Manager of Park Operations

  • Manage the daily operation of Mariner’s Pier while ensuring excellence in safety, guest service, cleanliness and efficiency and resolving situations that include, but are not limited to: guest concerns, ride related issues, first aid incidents. • Develop, revise and edit company policy and procedures, including ride manuals, training checklists, pre-opening inspections, and other documents.• Drive continuous improvement of the operation and team by utilizing audit results, industry best practices, knowledge and hourly performance reports.• Coordinate and conduct feedback, coaching and counseling to a team of supervisors and seasonal associates. • Ensure the property is operating within the provided budget while maximizing profit and efficiency according to attendance levels.• Create daily reports including; Daily Attraction Maintenance Logs, Incident Reporting/Investigating, facility work orders and guest concerns. Show less

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  Scott Enterprises, Erie PA.

  Jul 2022 - now

  • General Manager

    May 2023 - now

  • Assistant General Manager

    Jul 2022 - now