Alexis Meis

Experience

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  WIL-A-LO BOARDING KENNELS, LLC

  Sept 2018 - Jun 2023

  Assistant Manager

  • Provided performance and motivational feedback to employees.• Coordinated employee schedules to provide adequate staff coverage.• Maintained operational performance with skillful execution of opening and closing procedures.• Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.• Kept paperwork updated with internal standards and legal requirements.• Managed daily workloads by organizing schedules and delegating tasks. Show less

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  Hy-Vee, Inc.

  Aug 2019 - May 2021

  Barista

  • Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer.• Documented complex orders to accurately process payments in POS system.• Retained knowledge of menu items to assist customers with beverage selections.• Fulfilled orders to exact customer specifications for optimum satisfaction.

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  Flip The West

  Aug 2020 - Nov 2020

  Campaign Intern

  • Remote Internship• Helped conduct phone banking for senate candidates in Kansas, Iowa, Montana, and Alaska. • Helped organize volunteer phone banks.• Worked as a Zoom technician helper on volunteer phone banks.• Entered and tracked voting data in operating states.

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  Elevance Health

  Jun 2023 - now

  Customer Care Rep I

  • Remote Position• Handled multiple responsibilities simultaneously and balanced priorities to maintain high levels ofcustomer satisfaction.• Recommended potential products or services to management by collecting customer information and analyzing customer needs.• Returned every call or email before end of each day, maintaining both speed and professionalism.• Demonstrated excellent internal communication to work efficiently with wider team.• Documented all call information according to standard operating policies and procedures. Show less