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Odeh Frank

Odeh Frank

Customer Service Representative

Followers of Odeh Frank8000 followers
location of Odeh FrankLagos State, Nigeria

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  • Timeline

  • About me

    Retail /SME Manager

  • Education

    • University of portharcourt

      2006 - 2011
      Bachelor of Education - BEd-Physics Physics 2:2

    • University of benin

      2002 - 2004
      Diploma in computer science Computer Science Credit

    • Graduate School of Business - University of Cape Town

      2023 -
      Executive Master of business Administration. (EMBA) Hybrid info session. Business Administration and Management, General

  • Experience

    • TASK PPC NIGERIA WARRI ,DELTA STATE.

      Aug 2004 - Aug 2005
      Customer Service Representative

    • GLO ZONE DISTRIBUTOR,ZONE JEGA KEBBI STATE

      Aug 2012 - Aug 2013
      Retail and marketing representive

    • Davo Dani microfinancebank

      Jul 2016 - Jul 2017
      Credit Manager

    • Noom and financial management enterprise

      Jul 2017 - Sept 2017
      Credit Officer

    • Chongi fi petroleum ltd.

      Aug 2017 - Jul 2019
      Station Manager

    • Chong fi Petroleum ltd

      Jul 2019 - Jul 2020
      Operations Manager

    • Jiji.ng

      Aug 2020 - now
      Offline Sales manager

    • OxfordPartnersPeaklsland

      Jan 2021 - now
      Investment /Sales manager

    • Weenpreneur associates

      Feb 2021 - Apr 2021
      Senior Sales brand ambassador

    • Citadel micro support and empowerment center

      Apr 2021 - now
      Business Development Manager

    • Easy liberity ville

      Apr 2021 - Jan 2023
      Business Development Manager

    • Easylifeliberity ville

      Apr 2022 - Jan 2023
      Business Development Manager

      Micro financing, profiling of both existing clients

    • Citadel micro support and empowerment center in Nigeria

      Jul 2023 - Aug 2023
      Branch Manager

    • Wema Bank Plc.

      Aug 2023 - now
      Retail/Consumable Assest/Product Manager/customer experience Officer digital contact centre.

      Resolve clients compliant. Ability to follow up with client telephonically or email. Answer calls and respond to e-mail. Ability to convert potential customers to paying clients. Respond to client chat's comment and enquirers on all social media channels. Manage in coming call's and make out going call's. Ensure always available on the company group chat /collaborative tools within the specific work hours.

  • Licenses & Certifications

    • Nigerian institution of management

      Jul 2011
      View certificate certificate

    • Customer success fundamental

      Customer success foundation
      Aug 2024
      View certificate certificate

    • National association computer scienc

      Member (NACOS),
      Aug 2002

    • Great place to work

      Wema Bank Plc.
      Aug 2023

    • Q1 2024 information security Awareness Training

      Wema Bank Plc.
      Mar 2024

  • Volunteer Experience

    • Field Enumerator in MY World National Survey

      Issued by United Nations Volunteers on Jun 2013
      United Nations VolunteersAssociated with Odeh Frank

    • Crowd control unit(CCU)

      Issued by Living Faith Church on Aug 2013
      Living Faith ChurchAssociated with Odeh Frank

    • Financial Analyst

      Issued by Community Development Association (CDA) on Aug 2018
      Community Development Association (CDA)Associated with Odeh Frank

    • Deputy co -ordinator

      Issued by Millienuim development goal(facor)NYSC on Nov 2012
      Millienuim development goal(facor)NYSCAssociated with Odeh Frank

    • Mentor

      Issued by Great Oxford international school on Oct 2020
      Great Oxford international schoolAssociated with Odeh Frank

    • Deputy leader

      Issued by Livingfaithchurch worldwide. on Mar 2023
      Livingfaithchurch worldwide.Associated with Odeh Frank

    • Home cell teacher

      Issued by Living Faith Church Worldwide on Mar 2023
      Living Faith Church WorldwideAssociated with Odeh Frank