Ralf-Arnaud Grandjean

Experience

• 

  Mandat International

  Dec 2011 - Jun 2012

  Web Developer
• 

  Pulp Genève

  Jan 2012 - Jun 2012

  Digital media analyst and project manager
• 

  State of Geneva

  Jul 2012 - Mar 2013

  IT Business Analyst (Information & organization system assistant)
• 

  Edmond de Rothschild

  Apr 2013 - Jun 2021

  As Group IT Audit Manager I took on the following responsibilities:- Proposing holistic IT audit topics and plan them for the coming years based on a risk assessment- Recruiting, onboarding and managing one IT Auditor- Selecting contractors after driving a RFP in the aim to onboard temporary resources to drive audit on specific topics or in another geographic entity of the group- Managing and coordinating contractors and the internal audit team through a common audit plan in the aim to deliver a consolidated work at a group level while identifying local issues and responding to local regulations- Interacting with internal (Group C-Levels) and external (External Auditors) key stakeholders- Providing deliverables that mitigate risks while keeping in mind to improve the business considering multiple constraints (budget, time, human resources, process, tools, etc.)- Traveling across main entities (Paris, Luxembourg, Monaco) of the Group to regularly meet local managers and teamsWhile also being nominated co-deputy of the Group Internal Audit Manager I worked on the following activities:- Overall Audit Planning- Improving and applying internal audit processes - Coordinating actions with the company’s COVID crisis unit and the Internal Audit Team to assure continuity of our activities Show less In this position I developed my knowledge and applied through the audits I was driving major IT concepts: IT Governance, Cybersecurity concepts, Identity Access Management (IAM), Cloud and Data Center Management, Data Sciences and Data Management, Business Continuity Management (BCM), Automation, Artificial Intelligence, Blockchain (Smart contract), European and Swiss laws (GDRP, FINMA, ACPR, CSSF, etc.), IT Infrastructure & Architecture, Program and Project management, etc.Beside these IT concepts I also developed skills to understand and assess the alignment of the IT strategy to the evolving company strategy. Based on these analysis done while following a dedicated audit methodology, I was able to provide advices through recommendation to top management of the company. Show less While I started as an IT Business Analyst to work on the first Group Intranet, I quickly evolve by adding the hat of being a project manager.My major activities as a Business Analyst were to understand user’s needs (through workshops, interviews, surveys, data analysis, process analysis, etc.) and aligning their use-cases to IT solutions. As a project manager I applied management concepts such as Agile project, planning with Gantt charts, leading a virtual team, project quality review (scope, time, cost) process through milestones, etc. Show less

  • Group IT Audit Manager and Co-Deputy of the Group Internal Audit Manager

    Jan 2020 - Jun 2021

  • IT Internal Auditor

    Oct 2016 - Jan 2020

  • Junior Project Manager / IT Business Analyst

    Apr 2013 - Oct 2016
• 

  Citrix

  Jul 2021 - Mar 2023

  Field Sales Manager

  Role: Increased revenue growth by promoting Citrix solutions to 20+ major companies and 5+ major partners in the French speaking area of Switzerland.Key Accomplishments:• I achieved 150% of my 2022 target by transitioning 10 high valued customers to Citrix DaaS (=60% of my achievement), by selling new licenses to 15+ customers (=30% of my achievement) and by promoting Citrix Consulting and Priority Support (=10% of my achievement).• I over-achieved my quota by a constant work on Pipeline Generation, by applying a qualified sales process (Discovery, Scoping, Meeting with the Economic Buyer, Validation Event, Business Case and Final proposal, Negotiate and Close) and by using analytical skills, market trends and customers’ knowledge as well as my instinct.• I won deals thanks to strong leadership and communication with customers and internal teams by defining clear goals and actions at each stage of the sales process. • I co-recruited and on-boarded a new Sales hire to be up and running in less than three months.Major customers industry:Commodity trading, Banking & Finance, Luxury, Public Sectors, Real Estate, Compliance & SecurityKey stakeholders at customers:C-level, CISO, CIO, CTO, Workspace Managers, Network and Infrastructures Managers, IT Security Managers, IT Project Managers, Cloud Initiatives Managers, ProcurementTools:Salesforce (CRM), LinkedIn, PowerBI, Tableau, Microsoft 365, Teams, Google Workspace, Zoom Show less

• 

  SoftwareOne

  Nov 2023 - now

  Account Manager