Eduardo Carrillo

Experience

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  Tracsa, S.A.P.I. de C.V.

  Sept 2007 - Oct 2008

  Intern Marketing

  Provide support to events organization focused on sales as well as the administration of graphic materials on the differents branches of the company.Customer Relationship Management initiatives focused in complaintsand follow up solutions provided by the company.

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  Dynamica Casas

  Sept 2008 - Oct 2010

  Marketing Analyst

  • Media hiring and budget management.• Sales channels evaluation and presentation to senior executives.• Market research and benchmarking practices.• SWOT analysis.

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  Bank of America

  Oct 2010 - Jul 2014

  Lead Operations Representative

  Providing business solutions to internal customers on migrating and documenting projects to be implemented in Mexico.• Facilitate communication and interactions between Line of Business and local support areas, e.g., RRHH, Risk, Mkt and IT.• Project Manager for process improvement initiatives.• KPI control and process adherence monitoring.

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  GSD PLUS S.A.S

  Jul 2014 - Jan 2018

  México Manager & Project Coordinator

  Project Coordinator for designing the new Electronic Payment System for all public transport in Jalisco, Mexico and guarantee interoperability across systems and service suppliers.• Provide customer experience analysis of interactions with the current system and suggest improvements aligned to the new technology acquired by the government.• Customer Relationship Management, project adherence, budget control and schedule monitoring.

• 

  HP

  Nov 2014 - Mar 2020

  EBusiness Specialist

  Supporting HP’s largest and most complex eBusiness customers by delivering global catalog solutions.• Regional Project Manager for e-Commerce initiatives.• Driving stability and high quality in the deployed eSolution.• Ensuring consistent customer catalog experience globally.• Supporting assigned accounts through training, issues resolution & all inquiries related to the eBusiness environment.

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  EC Marketing

  Nov 2018 - now

  CEO & Founder
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  BDP Franchise Solutions

  Jun 2019 - Mar 2020

  Tech Director
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  Republica Integra

  Mar 2020 - Jul 2021

  Director de Marketing
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  ONE400

  Sept 2021 - May 2022

  Director of Marketing

  As a Director of Marketing I contribute alongside of a team of law innovators who are dedicated to bringing about positive change to the legal industry. I help do this by helping to build pioneering legal services products, law automation and law marketing solutions that help fill the access to justice gap