Zakia Dixon, SHRM-CP

Experience

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  Ezyield.com

  Jan 2006 - Jan 2007

  E Commerce Support
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  Voyage Healthcare

  Apr 2007 - Jun 2008

  Recruiter / Lead Placement Specialist

  •Responsible for pre-screening and recruitment of potential candidates to present to account managers.•Cultivated relationships with clients, vendors and staff.•Manage a team of qualifiers to manipulate the system, make contacts and then place for employment with the company.•Energetic leader with hands on style that motivates employees and leads to satisfied, loyal customers•Perform hiring pre–screening duties by phone and in person. Schedule applicant appointments. Conduct extensive interviews for applicants•Advanced knowledge on travel sites, run development and manage functionality of the software to increase revenue for company•Develop and maintain Excel spreadsheets to ensure accuracy and organization.•Organizing client packets for recruiters and successfully administering them to desired placement via packaging and delivery services•Maintaining a professional business ethic while upholding the goals of the company•Managing multiple phone lines and general client relations issues Show less

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  Michigan Nonprofit Association

  Sept 2008 - May 2010

  Customer Relations Coordinator / Highway T

  • Work with Marketing / Sales for Highway T’s services and services of Michigan Nonprofit Association.• Creating new ideas for effective marketing of Highway T and Michigan Nonprofit Association• Administrative assistance to Executive Director as well as other department directors as needed.• Preparing documents / letters as needed for internal and external communications• Manage logistics for workshops, webinars and customer site visits including follow ups and questions in process from clients.• Work with CVENT event planning software for scheduling and survey of all events for Highway T• Partner with other departments to accomplish objectives for both Highway T and Michigan Nonprofit Association.• Work directly with Membership director, Marketing Director and Capacity Building Director• Assist in coordination and management of travel arrangements and scheduling for Highway T staff and contracted trainers/presenters.• Manage calendars of all staff to insure accurate placement / scheduling of events, workshops, webinars and conference calls.• Manage all customer communications: Direct contacts, email, evaluations, follow ups and outreach• Sales and Management of Classified Connection and Links ad’s and ad space: A job sourcing publication and nonprofit news advertisement. Distributed via Blast Fax and mailing. • Create scripts to develop processes and procedures for sales and marketing of Highway T’s services.• Create and manage client contracts for new service as well as updates to existing clients.• Cold calls to new perspectives for Sales of Managed Care services.• Assist accounting team in billing for Highway T staff time and services.• Provide administrative support for Highway T advisory board (emailing notices, creating on-line agendas and minutes) flawlessly and professionally.• Serve as a knowledgeable technology resource to internal staff Show less

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  Airfoil Group

  Jun 2010 - Dec 2019

  • Human Resources Supervisor

    Aug 2017 - Dec 2019

  • HR & Office Administrator / Executive Assistant / HR Generalist

    Jun 2010 - Jul 2017
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  COMMUNITY OPPORTUNITY CENTER NON- PROFIT HOUSING CORPORATION

  Jul 2020 - now

  Human Resources Manager