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Emma Furderer (SFHEA)

Emma Furderer (SFHEA)

Student Library Assistant

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location of Emma Furderer (SFHEA)Kent, England, United Kingdom

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  • Timeline

  • About me

    Student Experience Officer, Student Voice Forums & Nexus (Campus Helpdesk)

  • Education

    • Lindeskolan, Lindesberg ,Sweden

      2000 - 2003
      Equivalent of A-Level. Grade average 18,1 out of 20.00 maximum Social Science Programme with Emphasis on Cultural Studies

    • Göteborgs universitet / University of Gothenburg

      2007 - 2008
      English as a Foreign Language

    • University of Borås

      2004 - 2008
      MA Library and Information Science

  • Experience

    • Högskolan i Borås

      Aug 2005 - Feb 2008
      Student Library Assistant

    • British Film Institute

      Mar 2008 - Sept 2009
      Library and Special Collections Assistant

    • University for the Creative Arts

      Sept 2009 - Nov 2011
      Library Advisor

    • London South Bank University

      Nov 2011 - Aug 2012
      Information Skills Adviser

    • University of Kent

      Jul 2012 - Jan 2025

      Focused on improving the student experience by coordinating and supporting student voice initiatives, including Student Voice Forums and other feedback channels. Responsible for managing the daily operations of Nexus, the university's primary campus help point, to provide responsive, high-quality support and assistance to students. Supporting an international interdisciplinary network of scholars and museum professionals as part of the AHRC project Connected Central European Worlds, 1500-1700 Collection management project focused on auditing an off-site print journal collection, aligning decisions with the collection development strategy's goals. Emphasized optimizing accessibility and ensuring long-term preservation. Developed a comprehensive framework for auditing and assessing journal collections within both the national and university contexts.

      • Student Experience Officer

        Dec 2024 - Jan 2025

      • Academic Librarian for the School of Humanities

        Sept 2018 - Jan 2025

      • Senior Front Line Services Assistant, IT & Library Helpdesk

        Oct 2021 - Jan 2024

      • Network Coordinator, Connected Central European Worlds, 1500-1700

        Oct 2021 - Jul 2023

      • Project Support Officer - Information Services

        Jan 2014 - Sept 2018

      • Project Manager - Remote Store Journals

        Aug 2013 - Jan 2014

      • Liaison Librarian (Social Science)

        Jul 2012 - Aug 2013

    • GOETEC

      Jan 2024 - Dec 2024
      GOETEC Administrative Coordinator

  • Licenses & Certifications

    • Senior Fellow of the Higher Education Academy (SFHEA)

      Advance HE
      Nov 2023

    • BCS Level 2 Certificate in IT User Skills (ECDL Extra) (ITQ) (QCF)

      BCS, The Chartered Institute for IT
      Apr 2015

    • PRINCE2 Foundation

      APMG International
      Nov 2013

    • Chartered Member of Cilip

      CILIP: The library and information association
      Nov 2012

    • Level 2 Certificate in English

      University of Cambridge ESOL Examinations
      Dec 2002

  • Honors & Awards

    • Awarded to Emma Furderer (SFHEA)
      Information Services Staff Awards Information Services, University of Kent Oct 2022 Rewarded for the remodelling of the History Library Resource Guide which transformed the guide into a self-directed learning tool.
    • Awarded to Emma Furderer (SFHEA)
      Information Services Departmental Awards Information Services, University of Kent Dec 2013 "Emma has worked methodically and diligently on the Strategic Materials Fund - a new area of resource provision, and in doing so has helped the department improve the management and availability of academic resources for the University."
    • Awarded to Emma Furderer (SFHEA)
      UCA Individual Merit and Achievement Awards 2010-11 (Nominee) University for the Creative Arts Oct 2011 Nominated in the Customer Service category.