Nicoline Nel

Experience

• 

  Standard Bank Namibia

  Feb 2002 - May 2013

  Responsible for Banking and Routine training including Customer service and System training. I worked closely with the Projects team and was responsible for many roll out trainings.• Develop and maintain curriculum's• Developed and coordinated training to help individuals learn company policies and procedures and job tasks.• Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.• Tested trainees on materials to determine levels of understanding and areas requiring further instruction.• Created and offered additional materials to enhance training.• Designed curriculum and oversaw lesson planning to meet instructional goals.• Contributed to development, planning and completion of project initiatives. Show less

  • Learning Facilitator

    Apr 2007 - May 2013

  • Customer Service Consultant

    Apr 2006 - Apr 2007

  • Bank Clerk

    Feb 2002 - Mar 2006
• 

  AVANI Windhoek Hotel & Casino

  May 2014 - now

  People and Culture Manager

  Human Resources Manager offering 8 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals. Show less