Jacqueline Wang

Experience

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  Jincai

  Sept 2010 - Jun 2013

  Events manager and general director

  Duties:• Designed, choreographed and directed the School Fashion Show, Textbook Drama Performance and Group Social Dance • Designed the meeting schedule of Career Development Training Meeting• Arranged and allocated workforce • Organised rehearsals • Constructively resolved conflict between team members • Integrated the team members’ talents and motivated the teamsAchievements:• Awarded the Gold prize of the School fashion show • Awarded the Best Director award of 2012 fashion show• Awarded the Gold Prize of the School Textbook Drama Performance • Awarded the First Prize and the Most Creative Performance Award in the Group Social Dance Competition Show less

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  Chinese meets Austria

  Jan 2012 - Feb 2012

  Cultural Ambassador

  • Performed Chinese Lute Solo• Promoted Chinese culture to foreign students

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  Enactus

  Sept 2013 - Feb 2015

  • Developed mission goals, plans, standards and structure for the SBC team, as part of an in-ternational non-profit organisation that utilises business and entrepreneurial skills to improve the quality of life and standard of living of identified groups in need• Executed, monitored and evaluated the performance of the SBC team projects, including Touch Shanghai Cultural Tourism, Handicraft Workshop and Provence Event Design• Coordinated events/activities with external stakeholders, including business consultants, acade-mic advisor, and external project managers etc. • Coordinate with other SBC societies and solve the conflicts • Planned and executed the 2014 Enactus Promotion event and 2014 Enactus Open day display• Led the 2014 Enactus Recruitment ProjectAchievements:• Awarded Enactus China Development Contribution Award and the Best Multicultural Team• Achieved the 3rd prize in 2015 China Enactus East Regional Competition• Successfully bidded for 2 strategy-cooperated projects with IELTS and Nono Bank Company Show less

  • President

    Apr 2014 - Feb 2015

  • Event coordinator

    Oct 2014 - Nov 2014

  • Project Team Member

    Sept 2013 - Apr 2014
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  Private Yacht Wedding

  Jun 2014 - Aug 2014

  Wedding Manager | Client coordinator

  • Planned and allocated workforce to the wedding team• Booked venue and procured resources for the event• Actively listened to the client’s needs and coordinated with the internal team to satisfy the client’s needs

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  Church Missionary Society

  Nov 2015 - Dec 2017

  Events assistant

  • Designed, planned and coordinated 4 cultural morning tea events for 2 annual weeklong conferences - 2017 and 2018 CMS Summer Schools, which received numerous positive feedback from attendees and managers • Collaborated with the manager to plan and organise the Nepalese market for 2016 CMS Summer School, which raised thousands of dollars for CMS in 30 minutes • Designed marketing collaterals for CMS fundraising event - Morning Tea For Mission, including welcome brochures, posters, invitation cards, event props, etc.• Learned and used WIX to design and manage websites • Forecasted staffing and equipment needs for events• Developed, formatted and printed event related materials including event run sheets, volunteer debriefs, budgets and signage• Managed multiple event projects independently at the same time by setting priorities, developing project timeline, initiating actions and monitoring work progress • Reported to the event coordinator on event related activities, venue arrangement and delivery issues • Provided creative and cost-effective initiatives and judgments for the team to deliver outstanding customer experience • Liaised with food and retail suppliers to acquire, price and deliver suitable quality service for customers• Prepared, cooked and provided catering items for 200 people at PNG morning tea• Attended to customers with patience and delegated tasks quickly in a busy team environment• Served food and beverage to customers Show less

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  AFES (Australian Fellowship of Evangelical Students)

  Jul 2016 - Jan 2017

  Event and student relationship assistant

  • Set up and cleaned up event venues • Planned and executed the 2017 Focus Camp’s welcome night and music performances for 2016 Focus International Food Night• Advertised Focus regular and special events through email, Facebook and WeChat• Presented and promoted Focus to existing and potential members• Reached out to customers through phone greeting• Consistently exceeded members expectation with outstanding services and care• Greeted members, directed them to the meeting place, and ensured that their needs are met Show less

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  Aussie You

  Feb 2017 - Jun 2017

  Business Developer

  • Proposed a marketing plan for a Sydney based start-up tourism company to enter the Chi-nese market• Developed digital marketing strategy, promotional strategy and USP to attract and sustain the Chinese market • Designed tour experiences for Chinese independent travelers to travel with a local• Presented the business proposal to the business owner• Conducted primary research among Chinese free independent travelers to understand and satisfy their needsAchievement:• The business plan was highly favored by the business owner• Received the highest grade from the judge Show less

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  The University of Queensland

  Feb 2018 - Mar 2020

  Event and catering assistant

  • Coordinated 250+ UQ Executive Education events which scored 9 out of 10 in customer satisfaction • Succesessfully managed 600+ events which received numerous positive feedback • Successfully coordinated and supervised a number of high-profile events such as the UQ Office of the Vice-Chancellor Planning Day, BEL Mentoring Networking Breakfast etc., which received high compliments on customer service• Managed and coordinated multiple events at the same time by setting priorities, developing timeline, initiating actions, delegating workload and monitoring the process • Answered enquiries from UQBC internal and external clients through emails, phone calls, venue tours, meetings etc.• Established clients’ event requirements including room sets, catering and room access requirements and developed actions to deliver services• Checked and advised room availability to clients according to the event calendar in Ungerboeck• Prepared and checked event quotes with Ungerboeck to ensure all details were correct • Followed up clients to confirm event final details • Liaised with catering, hiring and AV suppliers to ensure the events would have the right equipment, catering, staffing at the right time.• Prepared event materials such as floor plans, run sheets, dietary labels, menus, catering briefing note, setup instructions etc. • Greeted and welcomed clients• Set up and packed down food and beverage stations• Set up and packed down equipment and furniture for 600+ events • Supervised catering staff for 600+ events from 10 to 150 people to ensure service was delivered in time with high quality and met the stringent venue standards • Undertook stocktake weekly for beverage, consumables and venue equipment and ordered the required consumables and equipment in time • Serviced, heated, prepared and presented food and beverage in a timely manner• Polished plates, glasses and cutlery• Cleaned and tidied up front and back of house areas Show less

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  The University of Queensland

  Jan 2024 - now

  Venue Sales Coordinator