Marek Schmidt

Experience

• 

  Henkel

  Jun 1999 - now

  • Managing and delivering Continuous Improvement initiatives for the Global GBS organization, focusing on strategic projects and programs.• Developing and implementing internal communication strategies for a team of 3,200 employees within the Global GBS organization.• Leading Digital Process Management activities using the SAP Signavio tool.• Overseeing the Global Continuous Improvement reward and recognition program.• Ensuring compliance with the EU AI Act for specific AI projects.• Driving business excellence through AI experimentation and innovation. Show less • Established and led a team of over 80 members in Order-to-Cash team Bratislava, overseeing the migration of processes from multiple countries• Managed incoming inquiries and stakeholder escalations, maintaining regular contact with global teams for strategic decisions• Implemented leadership principles, talent management, and development initiatives, contributing to KPI/SLA achievement and quality management• Spearheaded local and regional process changes, collaborated with global process owners for process improvements, and coached Continuous Improvement projects Show less • Built and developed the entire Schwarzkopf Professional field sales team, fostering growth and excellence• Conducted short and mid-term business planning, managing budgets effectively• Cultivated strong relationships with key customers in the Slovak hair salons market, exceeding targets for turnover, profit, and market share• Acquired new clients and explored innovative distribution channels to expand market reach• Provided regular sales force training and effective people management Show less

  • Global Continuous Improvement and Communication Manager

    Jun 2022 - now

  • Quality and Continuous Improvement Manager, Global Business Solutions Bratislava

    Oct 2016 - Jun 2022

  • Customer Service Support manager, Shared Service Center Bratislava

    Sept 2012 - Sept 2016

  • Sales Director, Schwarzkopf Professional

    Nov 2008 - Aug 2012

  • Key Account Manager, Beauty Care Retail

    Jan 2004 - Oct 2008

  • Sales Representative, Laundry & Home Care

    Jun 1999 - Jan 2004