Neelam Iyer

Experience

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  S K International

  Mar 2001 - Aug 2004

  Software Engineer

  Responsibilities: • Requirement gathering and analysis • Creating low level design documents, integration and unit test plans• Coding and Deployment• Providing support for the applications developed• Entrusted with responsibility of visiting domestic clients, getting requirements, communicating them to developers, seeking clarifications for queries and delivering the final product to client Achievements:• Achieved career progression from trainer to developer to visiting domestic clients to understand their requirements to customizing company product to cater to their requirements Show less

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  Syntel

  Sept 2004 - Aug 2007

  Project Lead

  Responsibilities: • Requirement Gathering and Analysis of use cases• Estimation using WBS methodology• Project Plan preparation, task delegation, tracking deliverables• Participation in design of the application• Coding and Unit Testing for self deliverables• Participation in design and code reviews• Interaction with onsite coordinator• Involvement in various external (BS7799, ISO, CMMI) audits for the organization and internal audits (SQA) for the project• Conceptualized and Organized knowledge transition sessions and training for the teamAchievements:• Completed CSQA certification• Received STAR Team Award for exceptional performance and feedback from client for the AES project Show less

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  Mphasis

  Sept 2007 - Jul 2014

  Senior Project Manager

  Responsibilities: • Managed development, maintenance and production support projects in the Investment Banking domain• Delivered projects using various life cycle models like Waterfall, Agile in various technologies like Web (J2EE, Dot Net) and Client Server (Powerbuilder, Sybase)• Responsible for interacting with clients across geographic locations primarily UK and US for project specific as well as new wins• Active Involvement in RFP / BID’s floated across the account• Active participation in various account level activities and initiatives: SPOC for account newsletters, SPOC for BV processes for the account, etc• Conducting internal audits for projects and participation in various process related activities• Revenue recognition for Fixed Bid and T&M projectsAchievements:• Ensuring that parameters such as Productivity, Gross Margin, Utilization, Buffer Count, were continuously monitored and are within the target set against my KPA• Mitigated Risk factors through careful analysis of financial and statistical data. Managed change effectively in rapidly evolving global business environments• Lead a new account ‘Jefferies’ and handled all activities like project start up, infrastructure set up, project delivery, client communication and project closure• Achieved highest client satisfaction index (4.7 / 5) for one of the projects which led to new business development • Completed PMP certification and Six Sigma training• Consistently being rated amongst top performers in most of the appraisal cycles• Received SPOT Award for exceptional feedback from client• Receive SPOT award under the category of ‘quarterly manager’ for exceptional performance Show less

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  Capgemini

  Apr 2015 - Nov 2015

  Senior Project Manager

  • Managed maintenance and production support applications of the Nordea bank• Set up a process for handling change requests and releases through Jira as opposed to the manual excel sheets followed earlier• Interaction with client SPOC for understanding the changes needed to the application by the business users• Interaction with multiple stakeholders handling different areas of the application and coordination for a smooth release • Oversight on all the SDLC activities, right from requirement gathering, coding, reviews and testing in different environments to the final release • Working on new business initiatives of the bank Show less

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  ChefNHouse

  Jan 2016 - Apr 2023

  Proprietor
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  Quinnox

  Apr 2023 - now

  Senior Manager