Ramachandra KR

Experience

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  Tata Tele Business Services

  Aug 2011 - Sept 2014

  Sales Coordinator

  Analyzing & feeding the request in the system which is received from the client on daily basis for further process like FAN (Finance Approval Number).•Calculating through various fields and providing the Cost quota for the clients (Uninor Telecom) each and every request on daily basis.•SPOC for order processing activities for entire India.•Coordinating with the Network team and Finance team for processing the order •SPOC for two corporate project (Request processing, coordinating with the network and finance for the closer of the request and processing the order).•SPOC for Pan India order logins, responsible for the request processing and cost quota.•Coordinating with the Client for various issues.•Coordinating with internal team for resolving the issue.•Coordinating with team member for smoother process.•Involved in corporate MIS work.•Preparing Business Case (Company’s Revenue and Investment).•Handling various escalations during order processing. Show less

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  STL - Sterlite Technologies Limited

  Sept 2014 - May 2016

  Sales Executive

  Involved in MIS work. Tracking complaints and reaching the target with in 4hrs TAT.Handling customer’s escalations.Involved in GIS work for provisioning.Involved in ONT, Router and RPOE recovery.SPOC for Bangalore Spectranet broadband complaints (1st level escalation matrix).

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  D-VoiS Communications Private Limited (Formerly D-VoiS Broadband Pvt. Ltd.)

  May 2016 - Dec 2016

  Area Business Manager

   Need to sign up the franchise (LCO) having existing cable points. Motivate the Franchise team members for sales and backend support against customer complaints. Coordinating with the feasibility team, preparing business case & BOM. Coordinating with the internal team for hardware installation. Involved in MIS work.  Tracking complaints and reaching the target with in 4hrs TAT. Handling customer’s escalations. Coordinating with the Client for various issues. Coordinating with internal team for resolving the issue. SPOC for South order logins. Verifying the CAF’s collected by Franchise. Involved in collections. Show less

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  Team5 Technologies Pvt Ltd

  Dec 2016 - Sept 2022

  Manager

   Sales of B2B data and voice Products/ Services/ Solutions like ILL, domestic MPLS, Content Delivery Network (CDN), Voice solutions like SMS Gateway, Call Registry Services (CRS), Conferencing, Managed Hosting Services (MHS), Vehicle tracking Solutions, VoIP services, PRI & SIP services, Toll Free, Wireless products (HSIA photon, walky and GSM/CDMA Phones)  Creating new logos (new business development other than assigned accounts) which helps to meet the required performance parameters / targets. Developed skills in account mapping and mining for quick sales / resolution of issues  Ability to manage complete sales cycle from prospecting to closing the sales  Coordinating with the feasibility team and order management for order closure. Coordinating with the program managers for link delivery. Handling customer’s escalations Involved in collections and Order entry. Show less

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  MN World Enterprise Private Limited

  Sept 2022 - now

  Senior Manager

  IT Sales, Software Sales, Telecommunications, Global voice solutions.DC/DR, Cloud Migration, SAP Migration, Security solutions , DLP, Contact center.New logo hunting & Account Management.OEM relationship management.Helping customers on all IT/Telecom requirements.