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Ritzke Aisyarah

Ritzke Aisyarah

Trainer SSDK SMPE ITB

Followers of Ritzke Aisyarah763 followers
location of Ritzke AisyarahJakarta Metropolitan Area

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  • Timeline

  • About me

    Product at Traveloka

  • Education

    • Institut Teknologi Bandung

      2017 - 2021
      Bachelor of Engineering - BE Industrial Engineering

      Activities and Societies: Director of Fundraising Aku Masuk ITB (AMI 2021), Head of Sponsorship Aku Masuk ITB (AMI 2019), Trainer SSDK SMPE (Partnering with Lecture), Engineering Drawing Assistant, MTI ITB 2017 Final Project: Developing Customer Churn Prediction Model and Sentiment Analysis as Product Evaluation for PT X Using Machine LearningJudicium: Highly Satisfactory

  • Experience

    • LTPB

      Jul 2018 - Jan 2020
      Trainer SSDK SMPE ITB

    • Institut Teknologi Bandung

      Aug 2018 - Jan 2019
      Laboratory Assistant

      Engineering Drawing Assistant

    • Aku Masuk ITB 2020

      Aug 2019 - Mar 2020
      Director Of Fundraising

      Managing two divisions and getting 500+ million fundsfor Aku Masuk ITB (a national social event to motivatestudents to continue their study to college)

    • Banopolis Inovasi Kendara

      Jun 2020 - Jul 2020
      Business Analyst Intern

      > Analyze the business models> Analyze company maturity> Analyze bike-sharing market in Indonesia and theopportunity during COVID-19 situation> Analyze what competitors are doing> Analyze business expansion opportunities

    • Eduka System

      Aug 2020 - Jan 2021
      Business Analyst, Research, and Development

      > Analyze customer satisfaction and present it to stakeholder> Conduct competitor analysis> Analyze the opportunities about B2B partnershipwith certain brands during pandemic COVID-19 toincrease profit> Analyze and make prediction models aboutcustomer churn (using Random Forest, ANN, andSVM)> Analyze users sentiment in media social Twitterand modeling using BERT

    • Shopee

      Jun 2021 - Dec 2021
      Data & Project Team for Fraud Analyst in Shopeefood

      Work in Data & Project TeamProjects:> Build sentiment analysis model> Create automated prediction based on model using machine learning> Conduct weather analysis from historical data> Conduct code ethic researchBusiness as Usual:> Process driver’s appeal request by analyzing pleads and comparing to the database and other key metrics to define guilty or not> Give feedback on sanction rules based on false-positive scenarios and other possible scenarios.> Maintain customer, driver, and merchant trust by analyzing and executing an action based on Salesforce Tickets> Build and maintain team database> Create and adjust team SOP as necessary> Create weekly and ad-hoc reports on BAU’s and projects> Conduct continuous improvement on daily activity Show less

    • Blibli.com

      Jan 2022 - Nov 2023
      Risk and Payment Management Officer

      • Detect unusual customer behavior patterns to proactively prevent fraudulent transactions• Stay updated on the latest fraud trends and take appropriate action• Creating rules for cutting-edge Fraud Detection Systems• Develop strategies to minimize risks and implement necessary measures• Continuously improve existing processes through automation or regular SOP updates• Identify and promptly escalate suspicious indicators for thorough investigation• Proactively address risk factors to mitigate issues with partners• Delivering insightful reports to stakeholders• Driving collaborative projects in payment insurance and system improvements Show less

    • Traveloka

      Nov 2023 - now

      • Associate Product Manager II

        Sept 2025 - now

      • Associate Product Manager

        Nov 2023 - Sept 2025

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Ritzke Aisyarah
      2nd Runner-Up Business Plan Competition at Diponegoro Entrepreneur Festival - Sep 2019