Jody Gienapp

Experience

• 

  John Q. Hammons Hotels & Resorts

  Jan 1993 - Jan 2002

  Food Runner to Beverage Manager
• 

  Francis Marion Hotel

  Sept 2003 - May 2005

  Front Office Manager
• 

  Nashville Marriott at Vanderbilt University

  May 2005 - Mar 2006

  Front Office Manager
• 

  Sheraton - Iowa City & hotelVetro

  Mar 2006 - Mar 2013

  Rooms Division Manager

  • Oversee all aspects of the rooms department (Front Office, Housekeeping and Security) • Sheraton Property Service Culture Trainer- accountable for the effective delivery of Sheraton branded guest service training programs• Educate and support Rooms Department heads in order to maximize guest satisfaction, team member satisfaction and minimize costs• Prepare annual departmental budgets that accurately reflects the hotel’s operations plan• Develop reviews and administer to team members • Maintain physical product standards by routinely inspecting departments Show less

• 

  Aramark

  Mar 2013 - Jan 2017

  -Responsible for booking events, selecting and costing menu items, and pricing as needed. -Responsible for hiring, discipline, performance reviews, and initiating pay increases of employees.-Facilitate external customer relations.

  • Food Service Director

    Nov 2015 - Jan 2017

  • Director Of Catering

    Mar 2013 - Nov 2015
• 

  Aramark Healthcare

  Jan 2017 - Jan 2020

  • General Manager- Healthcare Hospitality

    Nov 2018 - Jan 2020

  • Food Service Manager

    Jan 2017 - Nov 2018
• 

  Aramark

  Jan 2020 - Apr 2021

  District Manager
• 

  Aramark Healthcare+

  Apr 2021 - now

  General Manager