Suleen Lim

Experience

• 

  Central Provident Fund

  Jan 2011 - Jul 2011

  Customer Service

  Responded promptly to customer enquiries on CPF schemes thereby increasing customers’ satisfactionAssessing the needs and problems of customers which led to the proposal of ideal solutionsManaged administrative work and processed forms for the public including appeals and followed up on 2 cases until issue is solved Resolved problems independently when customer is unsatisfied by ensuring that his needs are met

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  Marina Bay Sands

  May 2013 - Jul 2013

  Intern

  Performed reconciliation work on 5 difficult Account Receivable accounts which enabled the team to efficiently balance the accounts based on the discrepancies foundLiaised with Sales department based on updated deposit reports to ease prompt collection of deposits Expedited Credit Limit Review by preparing worksheets for better overview of each accountsAudited inventory on all MBS owned outlets to accurately track all incurred costs

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  Siemens

  May 2014 - Aug 2014

  BA Intern

  Managed commercial controlling for 15 ongoing projects in SAP and PMCT to ensure that project managers are notified immediately when cost exceeds budgetFacilitated in annual fixed asset count for efficient completion of audit before deadlineIndependently handled statistical good receipt using SAP R/3 to speed up completion of purchase order

• 

  Baker Tilly Singapore

  Aug 2015 - now

  Performed various types of engagement such as internal audit, pre-IPO internal control review for companies listed on SGX and HKEX, enterprise risk management, sustainability reporting, development of client’s business continuity plan and drafting of policies and procedures/standard operating procedures.Experienced in industries such as construction, retail, healthcare, non-profit, real estate management and oil & gas; in countries including Malaysia, Indonesia, China and Myanmar.Managed a team of 3-4 members for each engagement, reviewed team members working papers and report, and coached them in identifying risk areas, controls and writing style. Liaised with clients in engagement planning and following up with feedbacks received from client. Show less

  • Senior Manager

    Sept 2022 - now

  • Governance & Risk Manager

    Sept 2019 - Sept 2022

  • Governance & Risk Consultant

    Aug 2015 - Sept 2019