
Rachelle Humiston
Director of Development

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About me
Experienced consultant, implementation manager, project manager, talent development, trainer, customer success manager, brand manager, coach, community manager, and analyst.
Education

The University of Kansas
-Bachelor's degree Organizational Communication, General
Experience

University of Nebraska Foundation
May 1996 - Apr 2004Director of Development• Oversaw all aspects of major donor fundraising including identification, research, cultivation, solicitation and stewardship of prospects/donors for three specific colleges at the University of Nebraska–Lincoln. • Assessed and monitored college’s public identity as articulated in all its communications, and served as senior writer/editor for various projects, including donor-directed print pieces and programs for special events.• Developed educational/promotional programs and materials, which include: manuals, newsletters, bulletins, brochures, design layout and articles.• Managed writers, designers, and printers to oversee copy writing, design, layout, production and implementation for advertising and promotional activities. Show less

Snitily Carr
Apr 2004 - Apr 2007Director of Public Relations• Experienced in promoting and marketing Nebraska tourism globally. Member of core team who developed the advertising and marketing campaign for the Division of Nebraska Travel and Tourism.• Wrote and implemented strategic plan for the state tourism public relations efforts.• Created and promoted partnerships within the tourism industry to maximize entities marketing budgets.• Enhanced media relations by writing and distributing quarterly newsletter, building downloadable photos via the Internet, providing articles and coordinating state tours. Show less

Lincoln Children's Zoo
Apr 2007 - Jan 2011Senior Director of Institutional Advancement• Oversaw all aspects of major donor fundraising including identification, research, cultivation, solicitation and stewardship of prospects/donors for the Lincoln Children’s Zoo. • Secured funding for and oversaw the addition of seven new construction projects at the Lincoln Children’s Zoo, the first projects in ten years. Raised $1.6 million from individuals, corporations and foundations in 2010 following the recession. • Led the strategic planning from the initial concept to completion for the new Humboldt Penguin Habitat including designing plans with an architectural firm, securing $530,000 in funding, and all public relations efforts with opening the new exhibit.• Created and coordinated special events ranging from Boo at the Zoo with over 18,000 attendees. Show less

Haberfeld
Feb 2011 - Nov 2021• Developed, planned, facilitated, and evaluated the L&D training of over 10,000 client employees at FIs for 10 yrs. Presented to training classes of 2-400 attendees on a biweekly basis. Evaluations from client engagements averaged 4.8 out of 5.• Conducted training needs analysis. Developed client-specific curriculum for training sessions ranging from 2-6 hours. • Analyzed the needs of Haberfeld’s clients. Solved their problems by creating Cultivate™, a SaaS coaching and talent development software that led to retaining two $1M clients for three additional yrs. Worked with a third-party software developer and led the design, development, and implementation of the Cultivate™ online platform.• Responsible for all Cultivate™ efforts from prospect identification to contract negotiation and renewal. Served as implementation manager, kick-off manager, technical trainer, content creator, account manager, customer success manager, brand manager, and analyst for all Cultivate™ clients.• Successfully cross-sold Cultivate™ to 36 Haberfeld clients with over 740 branches in 26 states exceeding management’s goals. • Customized Cultivate™ coaching activities and frequency per client. Created all L&D content for Cultivate™. Helped clients set appropriate project expectations, address client goals, determined target dates, and managed client tasks. Cultivate™ reduced employee turnover by 50% within 4 months. • Led Cultivate™ team. Managed their workload, collaborated on training creation, and communicated with internal and external stakeholders. Provided continuous training and coaching for 13 Haberfeld consultants. • Wrote and presented monthly eLearning webinars using criterion-referenced test development. Grew attendees from 50 clients to 180 clients through targeted marketing and promotion.• Project advisor for establishing an LMS platform for clients. Five months after launching the platform, we signed 25 clients. Wrote, produced, and starred in featured videos. Show less • Led client engagements to include product reviews and recommendations, training, strategic planning, and consulting. • Monitored progress through mystery shopping and account opening data to determine areas of improvement.• Prepared and presented customized material for CEOs, Executive Team, Regional Managers, Branch Managers, and employees.• Developed, planned, conducted, and evaluated the training of thousands of employees. Training was designed to actively engage, facilitate learning, and improve employee performance.• Coached managers and executives on effective communication, team building, and strengthening company culture. Show less
Executive Consultant and Director of Cultivate™
Aug 2017 - Nov 2021Senior Consultant
Aug 2014 - Aug 2017Consultant
Feb 2011 - Aug 2014
Licenses & Certifications
- View certificate

Engagement Preparation Best Practices for Customer Success Management
LinkedInJun 2022
Honors & Awards
- Awarded to Rachelle HumistonPresenter Wisconsin Bankers Association 2021
- Awarded to Rachelle HumistonPresenter Virginia Bankers Association 2021
- Awarded to Rachelle HumistonSpeaker Missouri Bankers Association 2021
- Awarded to Rachelle HumistonSpeaker Center of Financial Training 2021
- Awarded to Rachelle HumistonSpeaker Western Bankers Association 2021
- Awarded to Rachelle HumistonSpeaker Kentucky Bankers Association 2021
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