
Esha Gupta

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Skills
AnalysisSupply chain managementAccessOperations managementManagementProject managementInventory controlOrder managementProcurementTeam leadershipInventory managementService deliveryLogisticsProject planningProgram managementVendor managementPre salesTeam managementCrmAbout me
A qualified professional with 11 years exposure in Supply Chain management, Inventory Management, Order Management, Operations management, Order Management, Procurement, Monitoring, Command Center Presently working with Hewlett Packard Enterprise as Monitoring Lead Skills in identifying & analysing business needs and determining solutions to business problems; exposure in interpreting the industry trends to identify opportunities and explore new markets. Strong ability to multi-task while maintaining focus on changing priorities Knowledge of project management and project transition activities
Education

St Joseph's College
-Post Graduation Diploma in Financial Management
ICFAI University
-Diploma in Business Management
N.M.K.R.V Women's College
-Bachelor of Commerce (B.Com.) Accounting and Finance
Experience

Hewlett Packard Enterprise
Jun 2006 - Apr 2013Account: Bank Of America Providing Procurement Operations for APAC region; focusing on IT infrastructure to meet the banks end – end business requirements. Ensuring the delivery of products and services as per defined performance metrics. Analyzing and improving the Procurement Operations as per the Global directions for the account. Managing vendor payments; following-up with the vendor payable team and ensuring timely payments in order to avoid discontinuation of services. Interfacing with business finance team; providing onsite service billing details to the finance team in order to initiate invoice to the bank. Preparing & maintaining MIS/ Reports and presenting it to the finance team & senior management with the financial projection on the cost for services. Co-ordinating with Project Managers for accurate inventory receiving report to publish updated inventory record. Ensuring 100% compliance to all applicable Bank processes like security access, protocol whilst onsite, etc. Show less Pivotal as a member of the Logistics Operations team within the HP Services - Global Parts Supply Chain Management; managed all the inventory administration activities for India. Nominated as Lead for Order Management function within the iGSO rollout plan & performed following roles:o Co-ordinated with all support functions like GSC, Field Delivery, Global Trade, Planning and 3PL Teams to ensure readiness and finally deployment of iGSO. o Functioned as a helpdesk after the deployment BCP guidelines; monitored compliance to the Order Management. Carried out front-end task with the support of accounting team on inventory numbers reporting & certain financial information. Interfaced with the regional (AP) IT teams supporting the inventory systems on resolution of all system related issues, call admin teams for inventory accounting issues, etc. Created guidelines related to access levels and system processes. Worked as a single point of contact for 3PL and Service Delivery team for all system related issues. Acted as the Process Custodian for all Inventory Control matters such as Cycle Counts & Regular/Scheduled Audits to ensure inventory accuracy including adherence to AFM guidelines for inventory. Involved in Transit Inventory Management, Open Orders, Credit Order Management, Excess/Obsolete Inventory Control, etc. in co-ordination with the Inventory Planning Team, Efficiently handled Defective Inventory Accounting and Partner/ Internal Process Audits. Managed WIP Reconciliation, MIS and Billing related activities for Channels. Co-ordinated with Business Finance/ GSAO (Global Services Accounting Operations) teams for financial accounting of inventory transactions. Represented India in all APJ System Support/ Forums; ensured compliance to APJ guidelines on SOX norms. Show less
Procurement Operations
Feb 2012 - Apr 2013Inventory Administration
Jun 2006 - Feb 2012

Hewlett Packard Enterprise
Jun 2014 - now Conducting primary liaison with the Account Inventory Team on all assets in the region. Keeping the Accounts Team updated with any process changes / other information provided by the Warehouse Local Team; effectively managing the receipt and delivery of equipment at the regional warehouse. Working as the Primary Manager for warehouse related issues experienced by project teams; taking care of Billing & Auditing in Projects Maintaining critical information about the Inventory and assets for the entire APAC region. Show less
Monitoring Lead
Jul 2016 - nowInventory and Asset Manager- Asiapacific
May 2013 - nowService Delivery Lead
Jun 2014 - Jun 2016

DXC Technology
Jan 2017 - nowOperations Manager
Feb 2022 - nowService Delivery Manager
Dec 2018 - nowMonitoring Lead
Jan 2017 - now
Licenses & Certifications
- View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceJan 2022 
ITIL V4
ITIL Certified
Honors & Awards
- Awarded to Esha GuptaRecognized in Making a Difference FY13 program - Apr 2013 Thank you for stepping up to take on more responsibility and filling the gap in such a short notice.Great work in the space of getting the warehouse inventory list sorted.
- Awarded to Esha GuptaCompletion of TSIA certification - Sep 2010 Recognized for contribution to the APJ 2010 Technology Service Industry Association Excellence in Service Operation certification.Personal leadership, commitment and teamwork played a key role in helping achieve the goal.
- Awarded to Esha GuptaEmployee E-Award - Sep 2010 We acknowledge your enthusiastic contribution towards data mining and analytical efforts aiding the Company's statutory representations, in addition to your consistent performance on the Order Management role.
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