Muhammad Hamza Zafar

Experience

• 

  CORPORITS

  Feb 2014 - Feb 2016

  Responsibilities:• Support the planning and supervision of marketing operations to attain targeted revenue goals• Collaborate with the CEO and Manager in the formulation of marketing plans and budgets• Create presentations showcasing IBM Products and Services• Engage with CIOs and CFOs of companies to negotiate and finalize deals• Analyze sales data to determine sales forecasts and generate comprehensive reports by analyzing extensive databases• Foster strong relationships with customer accounts throughout the sales and product/service delivery process• Oversee the technical team during customer visits• Manage website content, social media platforms, content creation, and network expansion• Execute marketing campaigns and events to enhance brand awareness among consumers• Generate concepts, reports, and proposals for new products, such as a mobile application for customers Show less Responsibilities:• Support the planning and supervision of marketing operations to attain targeted revenue goals• Collaborate effectively with the account management team to identify potential business opportunities• Actively participate in the preparation of RFQ/RFP documents for customers• Take responsibility for creating proposals that align with customer requests and requirements• Organize and oversee Pre-Bid and Post-Bid meetings with customers• Manage the Pre-Sales department, which includes configuration, customer responses, and training• Ensure compliance with special bid approvals, customer fulfillment, and sales targets• Develop and execute promotional activities aimed at enhancing product awareness• Maintain and manage relationships with principals regarding sales targets, ordering, and logistics• Collaborate with the technical team to develop and deliver technical and sales presentations Show less

  • Assistant Manager Marketing and Sales

    Jun 2015 - Feb 2016

  • Sales Executive

    Feb 2014 - Jun 2015
• 

  E& UAE

  Jul 2016 - now

  Responsibilities:• Developing and maintaining sales analytics reports and dashboards to timely publish to themanagement & TDRA• Maintaining all aspects of CRM including workflow, reporting, data integrity and maintenance & driveprocess improvement• Oversees, organizes, and improves the technical requirements and needs of TDRA Compliance/SalesOperations.• Accountable for overseeing the execution of technical, IT-centric projects for the benefit of the Salesdepartment stakeholders.• Able to perform in-depth data analysis, generate insightful reports, and make data-drivenrecommendations• Well-versed in cleaning and organizing data, removing duplicates, and ensuring data integrity• Managed and enhanced projects and processes to improve efficiency• Continuously identify opportunities to enhance systems and processes, streamlining store operationsand improving customer experience by reducing steps and automating manual processes/validations• Evaluate system performance and identify areas for improvement• Establishing consistent communication with sales to gather feedback, deliver updates and ensure oursales teams have the tools they need• Provide final validation to IT after verifying test transactions before deploying the changes• Look for opportunities to implement automation to enhance efficiency, improve quality, and lowerexpenses.• Managed smooth operations and communicated timely updates to coordinate administrative activities• Developed training programs to boost staff capabilities and increase productivityAchievements:Award of Appreciation - Extraordinary Contribution to the Customer Registration Program - 2022Consumer Sales Recognition - Agility Award - 2021 Show less Responsibilities:• Provide customer support by handling inquiries and offering appropriate product and service recommendations tailored to their needs• Educate and captivate customers through product demonstrations• Serve as a liaison between Etisalat by e& and customers, ensuring effective communication• Engage with vendors during testing to provide suggestions and ideas for product improvement• Contribute to the team's overall goals by accomplishing assigned tasks and responsibilities• Generate ideas to enhance the products and services of Etisalat by e&• Conduct user experience testing prior to application launch• Conduct pilot testing of updates and new enhancements in applications, providing feedback for improvement before rolloutAchievements:First Place awarded in Etisalat Al Mawrid Bright Idea Quarter 2 - 2018 Show less

  • After Sales Management Specialist - Consumer Service Delivery

    May 2020 - now

  • Sales Executive

    Jul 2016 - Apr 2020