VIJAY KUMAR

Experience

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  Videsh Sanchar Nigam Limited

  Aug 2005 - Jan 2007

  Retention Executive
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  Tata Business Support Services

  Feb 2007 - Jul 2014

  Assistant Team Manager

  Managing the performance of 4 Team Leaders aligned to me

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  Videocon d2h

  Jul 2014 - Mar 2018

  Customer Care Manager
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  DishTV

  Apr 2018 - Jul 2019

  Customer Experience Manager
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  TCIExpress Ltd

  Aug 2019 - now

  Head of Brand Marketing

  Heading Brand Marketing department for TCI Express Limited as General Manager: Brand Management, Media Buying, Customer Engagement, Brand Activation, ATL & BTL Activities, PR, Consumer Research, Competition Analysis, Agency Coordination, E-Commerce, Digital Marketing, Social Media, Online Reputation Management, Cost Minimization & Budgeting, Media Planning, Content Strategy, Business-to-Business (B2B), E-Commerce, Sales Operations, Customer Experience, CSAT, Knowledge of Business, Supply Chain and Logistics Industry Show less