Zach Roat

Experience

• 

  Peoria County Sheriffs Office

  Sept 2016 - Jun 2017

  Correctional Officer

  -Conducted thorough finger printing-Accomplished contending tasks with ease-Proficient communication using multiple methods

• 

  OSF HealthCare

  Jul 2017 - Sept 2021

  Epic Application System Analyst

  -Manage competing demands and prioritize work with a sense of urgency -Support across multiple facilities with analysis, troubleshooting and maintenance to ensure efficiency-Implement new facilities, modules and functionality

• 

  Altorfer Rents

  Sept 2021 - Apr 2023

  Sales Associate

  -Consult customers with the best possible equipment to fit their need-Maintain good relationships with customers-Frequent shadowing of current outside sale professionals-Identify additional needs of equipment to help customers work easier-Implement paperless record keeping, prioritize urgent tasks, and continually learn new equipment-Assist customers with loading and unloading equipment when needed

• 

  Caterpillar Inc.

  Apr 2023 - now

  Training Specialist

  -Coordinate and implement training events for Cat Dealers globally-Support Cat Dealers using Order Management Processes -Onboard new team members-Maintain learning platform using Adobe Experience Manager-Design new training material using SnagIt and Clipchamp