Prashant Sarode

Experience

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  Softwaregen technologies

  Jul 2018 - Jul 2019

  Desktop Support Engineer

  ● Installing applications and computer peripherals.● Conduct remote troubleshooting.● Customize desktop applications to meet user needs.● Updating softwares to latest versions.● Take care of inventory.● Troubleshooting hardware and software issues.● Troubleshooting networking and connection issues.

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  John Distilleries Ltd.,

  Oct 2019 - Nov 2021

  Information Technology Engineer

  ● Provide technical support and troubleshoot issues related to network connectivity,performance, and devices to development team members.● User account creations, modifications, account removals, computer management, security.● Installing and maintaining Printers.● Installing, maintaining, Upgrading NAS Storage Device (Netgear).● Maintaining Firewall (Sophos).● Maintaining CCTV Cameras.● Install firmware updates to the respective devices.● Backup the data of the users.● Configuring and maintaining LAN, DHCP.● Monitoring Network.● Troubleshoot in Server and NAS.● Installing applications and computer peripherals.● Conduct remote troubleshooting.● Uploading data on cloud for CPCB and MPCB government projects.● Responsible for support, monitoring on - Routers, switches.● Cable crimping. Show less

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  Mehta Infocom Pvt Ltd

  Jun 2022 - Jul 2023

  FTTX Engineer

  ● Client’s- Reliance Jio Infocomm Ltd, Thane Region.● Handling responsibilities as a FTTx Engineer and a part of a larger team that provides 24x7network incident and change management. Coordinate with multiple vendors for hassle freeproject execution & provide the Testing & performance.● Executed seamless network migrations, minimizing downtime and ensuring a smooth transitionfor end-users.● Generate daily progress reports for higher management.● Assisted PM in maintaining project schedules, meeting summaries and status reports to ensureeffective, Communications across all team members.● Proven ability to achieve results in very high pressure environments and to keep teamsmotivated.● Ability to understand the clients market sector and therefore provide them with IndependentProfessional advice and guidance.● Handling below alerts/issues with respect to my profile.- Node (Switch,Router,Firewall, SMPS)- Power issues (SMPS, UPS's)- Memory and CPU issues- Bandwidth utilization alerts- BGP alerts● Routing: OSPF, BGP, and EIGRP on enterprise platform network infrastructure.● Switching: VLAN, VTP, STP, and HSRP/VRRP.● Centralized DNS, DHCP Services Show less