Caitlin Forbes DVM, CVA

Experience

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  University of Guelph

  Sept 2012 - Apr 2014

  The Bounce Back program is a support program that identifies first-year undergraduate students who receive an average of less than 60% (GPA of less than 2.0) in their first semester at the University of Guelph. With the help of the Registrar’s Office and the Centre for New Students, these students are contacted via email in mid-January inviting them to take part in this program. Those who opt-in are partnered with an upper-year facilitator. The facilitators work individually with each participant to help them identify the source(s) of their academic hardship in the fall semester and set new goals and identify strategies to achieve those goals over the course of the winter semester. Show less

  • Undergraduate Teaching Assistant

    Jan 2013 - Apr 2014

  • Bounce Back Facilitator

    Sept 2012 - Mar 2014
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  Starbucks

  Mar 2014 - Sept 2014

  Barista

  During my time as a Starbucks employee, I was not only required to be very personable and approachable to our customers, but I was required to thrive as part of a team. In this position, I dealt with conflict resolutions by being direct and addressing issues in a sensitive and timely manner. Maintaining a positive work environment, while exceeding customer expectations was my main priority, and I was acknowledged on several occasions by my superiors, on the positive attitude and outlook I brought to the company. Show less

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  Ontario Veterinary College Health Sciences Centre

  Mar 2015 - Jul 2021

  Veterinary Student in Diagnostic Imaging/Companion Animal Wards

  Time was primarily spent in Companion Animal Wards and Diagnostic Imaging, but also in areas such as ICU and Specialty Services. Wards duties included: TPRs, treatments, medicating, walking, feeding and cleaning patients. Assisting and restraining patients for treatments and/or procedures, maintaining patient medical records, stocking inventory, and maintaining hospital equipment as required, are also part of the position. I gained experience assisting and supporting the technicians and radiologists in large and small animal radiology, ultrasound, and nuclear medicine. Transporting animals to and from diagnostic imaging and helping to restrain and position them for sedation, as well as monitoring vital signs of animal under sedation, assisting with restraint for ultrasound, and processing digital image. During this position I also worked with the I-131 cats Show less

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  VetStrategy

  Apr 2018 - Jun 2023

  Primary clinics included: -Clarkson Village Animal Hospital -Headon Forest Animal Hospital -West Brant Veterinary Clinic

  • Lead Veterinarian

    Aug 2021 - Jun 2023

  • Locum Veterinarian

    Jan 2019 - Jun 2023

  • Veterinarian

    Apr 2018 - Jan 2019
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  SOUTHGATE ANIMAL HOSPITAL

  Jan 2019 - Jul 2021

  Associate Veterinarian
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  Self-employed

  Jun 2021 - now

  Veterinarian

  I have worked as a locum during my days off since 2019 but increased my frequency in 2021. I continue locuming during full-time contract positions while my schedule allows it. Most of the clinics I work with bring me in for:-Dental surgery -Soft tissue surgery (including C-sections, exploratory laparotomies, amputations, enucleations etc.) -Appointments

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  Vetster

  Jun 2021 - now

  Telehealth Veterinarian

  Perform telemedicine appointments to help manage routine questions, non-urgent cases, or triage client concerns and better direct them to their regular DVM vs recommending they seek out urgent care.

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  P3 Veterinary Partners

  Jun 2023 - now

  Medical Director

  As a medical director and primary veterinarian at Animal Hospital of Milton, in addition to running full-time appointments and surgeries, my day to day duties also include:-->Managing and monitoring the client experience-Introduced and rolled out e-commerce platforms such as: MyVetStore, AllyDVM, and converted the clinic to digital records from their original paper records, all in less than 9 months. -Oversee and respond to client questions, concerns and/or complaints from pet owners -Manage and supervise the operation and maintenance of the building/work with the practice manager to ensure they understand what needs to be done, on what timeline and with what urgency-Staying aware and up-to-date with client service requirements, and helping bond clients to the practice. This is done through client needs assessments, and checking in with client satisfaction (through AllyDVM surveys) -->Maintaining and monitoring patient experience -Practicing the highest standard of care while still providing a spectrum of options to remain inclusive and attainable to clients and their financial limits. -Practice Fear Free medicine to allow for an environment where patients feel safe, secure and experience minimal stress during their visits -Perform regular case rounds with associate doctors to address/resolve client medical/financial concerns as they arise -->Focus on planning and productivity to ensure the practice maintains financial health-->Promote a positive environment for team members and clients alike that encourages feedback and communication -->Continue focusing on areas of leadership and coaching -->Clinic and team advocate on the ground level within the current group structure -->Strive for continuous client compliance through education and open dialogue -->Always stay up to date with industry and clinic growth and what innovation will benefit the clients, patients and team members as a whole. Show less