Ali Ghamloush

Experience

• 

  Kempinski Summerland Hotel & Resort Beirut

  Jul 2018 - Oct 2018

  Food And Beverage Intern

  My primary job included the following:Prepare the room and the tables for the service.- Offer a service of a quality.- Help to present the menus, daily specials, drinks etc …- Take orders from customers.- Serve and serve the dishes. Clear the tables if necessary.

• 

  Kempinski Summerland Hotel & Resort Beirut

  Apr 2019 - Oct 2019

  Food And Beverage Intern

  My job has advanced to include the following:- Check and manage stocks of raw materials.- Optimize the supply chain if necessary, in particular by signaling the products arriving out of stock.- Respect the health and safety rules in force at the establishment.

• 

  Kempinski Summerland Hotel & Resort Beirut

  Jun 2020 - Oct 2020

  Room Service Waiter

  My primary focus was on:- Increasing guest satisfaction through various means, for me by knowing the guest I can personalize the engagement and make the stay as comfortable as it gets- Helped food safety executive in executing the required task, such as spot checks on labels, seeing the personal hygiene and its derivatives- Practiced sales techniques to enhance sales.- Given Covid course on prevention and decreasing the infection.

• 

  Kempinski Summerland Hotel & Resort Beirut

  Mar 2022 - Sept 2023

  Main Job Tasks:- Ensure quality service in the dining room and serve meals- Use sales techniques (upselling and suggestive selling) to increase revenue, and create and personalize the customer experience.- In charge of HACCP application and implementation.-Comply with maintenance guidelines for the restaurant- Assist in retaining all reports related to IRD (HACCP reports, Log sheets, training sheets)- Help in people's orientation and development- Provide new sales techniques (new packages, new sales ideas) Show less

  • Reservation and Revenue Agent

    May 2023 - Sept 2023

  • In Room Dining Head Waiter.

    Jul 2022 - Sept 2023

  • Food and Beverage Server

    Jan 2021 - Jul 2022

  • Front Desk Representative

    Mar 2022 - Apr 2022
• 

  CMA CGM

  Sept 2023 - Apr 2024

  Junior Commercial Agent - Analyst
• 

  Kempinski Summerland Hotel & Resort Beirut

  Apr 2024 - Oct 2024

  Food And Beverage Supervisor
• 

  W Doha Hotel & Residences

  Nov 2024 - now

  Outlet Talent Coach

  In this role, I'll be responsible for developing and empowering our talented team members to deliver exceptional guest experiences.Key responsibilities include: * Talent Acquisition: Sourcing, screening, and hiring top-notch talent to strengthen our team. * Onboarding and Training: Designing and implementing comprehensive training programs to equip our team with the skills and knowledge they need to succeed. * Performance Management: Conducting regular performance reviews, providing constructive feedback, and setting clear development goals. * Employee Engagement: Fostering a positive and inclusive work environment through team-building activities, recognition programs, and open communication channels. * Talent Development: Identifying high-potential individuals and creating personalized development plans to support their career growth. Show less