Regan Davids

Experience

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  UCS Solutions

  Jan 2005 - Jan 2007

  Consultant
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  UCS Solutions

  Oct 2007 - Dec 2008

  Junior CRM Consultant

  Configuration and Customizing of the IC Web Client CRM 4.0 and 5.0 Building a CRM 2007 environment client Project Documentation ( Configuration, testing, training and Go Live)Write functional specifications documentsMeeting with the Business around requirement changesDesign and complete solution user help documentation. IC Web Client User training Assist with Go Live on Web ClientPost Go Live Web Client support

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  City of Johannesburg

  Jan 2008 - Jan 2009

  SAP CRM Consultant
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  Spoornet

  Jan 2009 - Aug 2009

  SAP CRM Consultant

  CRM Upgrade from CRM4.0 to CRM 2007• Assisted the implementation team in issue resolution during the upgrade and brought the upgrade experience to the table for quick resolution of upgrade issues.• Assisted the team by providing a functional upgrade path after a successful technical upgrade.• Defined end-user training for the new and enhanced functionality in the upgraded version of the SAP CRM systemResponsibilities• Identify and administer CRM best business practices per business standards for functional processes.• Configuring SAP CRM 2007 products per requirements, including testing, problem solving, and debugging.• Customize SAP functionality to satisfy business requirements and business process design.• • Communicate SAP capabilities/responsibilities across functional areas.• • Develop business relationships and integrate activities with other departments to ensure successful implementation and support project efforts.• • Monitor and report to management on the status of project efforts anticipating / identifying issues that inhibit the attainment of project goals and implementing corrective actions.• • Prepare business specifications. Show less

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  GijimaAst

  Aug 2009 - Sept 2011

  SAP CRM Consultant

  Identify and administer CRM best business practices per business standards for functional processes.Configuring SAP CRM 2007 products per requirements, including testing, problem solving, and debugging.Customize SAP functionality to satisfy business requirements and business process design.Communicate SAP capabilities/responsibilities across functional areas.Develop business relationships and integrate activities with other departments to ensure successful implementation and support project efforts.Monitor and report to management on the status of project efforts anticipating / identifying issues that inhibit the attainment of project goals and implementing corrective actions.Prepare business specifications. Show less

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  Britehouse Specialist SAP Division

  Sept 2011 - Sept 2016

  SAP CRM Consultant
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  UCS Solutions

  Oct 2016 - Mar 2018

  Senior SAP Consultant
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  BCX

  Apr 2018 - now

  SAP CX Consultant